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All Journal Scientific Journal of Reflection : Economic, Accounting, Management and Business Informasi Interaktif Abditeknika - Jurnal Pengabdian Kepada Masyarakat Journal of Technology and Informatics (JoTI) Jurnal Abdi Masyarakat Indonesia Jurnal Ilmiah IT CIDA : Diseminasi Teknologi Informasi Jurnal Pengabdian Masyarakat
Dinar Mustofa
Universitas AMIKOM Purwokerto
Humanities Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Mechanical Engineering Public Health Other

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Journal : Journal of Technology and Informatics (JoTI)

 1 
Network Monitoring Using Zabbix ICMP Ping and Telegram Notifications Using the Network Development Life Cycle Model Febriana; Retno Waluyo; Dinar Mustofa
Journal of Technology and Informatics (JoTI) Vol. 8 No. 1 (2026): Vol. 8 N. 1 (2026)
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/joti.v8i1.1079

Abstract

This study addresses the critical need for proactive network management in MSMEs, where reliance on stable connectivity is high but existing monitoring tools are often costly or reactive. We propose a low-cost, proactive monitoring framework that integrates the open-source Zabbix platform with ICMP Ping detection and real-time Telegram Bot notifications. Developed using the Network Development Life Cycle (NDLC) methodology, the system’s novelty lies in its practical integration of instant messaging to achieve near real-time fault notification in a scalable environment. Implemented at an ISP (CV Media Computindo) managing over 250 active clients, the framework was evaluated using 61 client devices on a virtualized Ubuntu Server. Experimental results demonstrate high operational impact: failure notifications were delivered in under two seconds with a 100% success rate, significantly reducing average device downtime from 30 minutes to just 3 minutes. Despite minor limitations regarding polling intervals and external messaging dependencies, the system proved highly effective and cost-efficient. This research provides a scalable foundation for resource-constrained organizations to enhance network reliability through open-source tools and offers a benchmark for future comparative studies with enterprise platforms like PRTG, Nagios, and Prometheus.
Co-Authors Abdul Ghofur Ananda Nur Syifa Anggit Wirasto Arief Setyanto Dola Innolda Febriana M. Rudyanto Arief Nadila Al Azhar Nadilla Al Azhar Nurfaizal, Yusmedi Putri Patricia Rahmadani Retno Waluyo Ridho Islami Achmadi SITI BAROKAH Surya Atmaja