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All Journal Forum Manajemen Journal of Applied Management Studies
Ni Ketut Karwini
STIMI Handayani Denpasar
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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PENGARUH ARSITEKTUR KEUANGAN, CORPORATE SOCIAL RESPONSIBILITY TERHADAP NILAI PERUSAHAAN PERBANKAN DI INDONESIA Ni Ketut Karwini; I Nyoman Widhi Astawa
Forum Manajemen STIMI Handayani Denpasar Vol 18 No 1 (2020): Jurnal STIMI Vol. 18 No. 1 - 2020
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Abstract

This study aims to analyze and explain the influence of financial architecture dimension consisting of ownership structure, capital structure and corporate governance as well as adding another variable that is CSR to firm value. This study was conducted at banks listed in Indonesia Stock Exchange (IDX) period 2017 using secondary data source, consisting of 81 bank, of which 76 banks as a sample because it has complete data. The analysis method used is linear regression analysis, multiple correlation analysis, determination analysis and t test. The results showed that the financial architecture, capital structure, corporate governance and CSR have a positive and significant impact on firm value.
ANALISIS DIMENSI KUALITAS PELAYANAN IMPLIKASINYA TERHADAP KEPUASAN NASABAH PADA LEMBAGA PERKREDITAN DESA (LPD) DESA ADAT BONGLI PENEBEL – TABANAN Ni Ketut Karwini; Ni Wayan Ana Rahita Handayani
Journal of Applied Management Studies Vol. 2 No. 1 (2020): Journal of Applied Management Studies (JAMMS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (301.886 KB) | DOI: 10.51713/jamms.v2i1.19

Abstract

Business competition is very tight at this time, both making every company really have to meet customer satisfaction, including financial service companies, including banking, LPD, and others. Quality service quality can create customer satisfaction. Companies that are able to compete in the market are companies that can provide quality products or services, so that companies are required to continue to improve the quality of their services. The purpose of this study was to determine and analyze the effect simultaneously and partially on the dimensions of service quality consisting of Tangibles, Reliability, Responsiveness, Assurance and Empathy on customer satisfaction at the Village Credit Institution (LPD), Bongli Traditional Village, Penebel in Tabanan. The type of data used is quantitative and qualitative data with primary data and secondary data. The data collection methods used in this study were questionnaires and document study, while the data analysis technique used in this study was the classical assumption test which included normality test, multicolineartity test, autocorrelation test, heteroscedasticity test, and multiple regression analysis, multiple correlation analysis. , simultaneous regression coefficient test (F-test), partial regression coefficient test (t-test) and analysis of determination. The results showed that there was simultaneously a significant influence between service quality and customer satisfaction; it is partially known that there are 5 (five) dimensions that affect customer satisfaction; The results of the determination analysis obtained R2 = 0.489 (48.90%) means that 48.90% of customer satisfaction is influenced by service quality, while the remaining 51.10% is influenced by other factors not included in this study; Furthermore, it can be seen from the beta coefficient that it can be seen that the responsiveness dimension is the most dominant in influencing customer satisfaction with the largest coefficient value of 0.320 (32%).
PENGARUH ARSITEKTUR KEUANGAN, CORPORATE SOCIAL RESPONSIBILITY TERHADAP NILAI PERUSAHAAN PERBANKAN DI INDONESIA Ni Ketut Karwini; I Nyoman Widhi Astawa
Forum Manajemen Vol 18 No 1 (2020): Jurnal STIMI Vol. 18 No. 1 - 2020
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v18i1.385

Abstract

This study aims to analyze and explain the influence of financial architecture dimension consisting of ownership structure, capital structure and corporate governance as well as adding another variable that is CSR to firm value. This study was conducted at banks listed in Indonesia Stock Exchange (IDX) period 2017 using secondary data source, consisting of 81 bank, of which 76 banks as a sample because it has complete data. The analysis method used is linear regression analysis, multiple correlation analysis, determination analysis and t test. The results showed that the financial architecture, capital structure, corporate governance and CSR have a positive and significant impact on firm value.
Co-Authors I Nyoman Widhi Astawa Ni Wayan Ana Rahita Handayani