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Gayle Jennings
Imagine Consulting Group International Pty Ltd
Social Sciences

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Contextualizing Learning: Becoming A Tourism and Hospitality Professional Gayle Jennings
Journal of Business on Hospitality and Tourism Vol 1, No 1 (2015): Journal of Business on Hospitality and Tourism
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (44.018 KB) | DOI: 10.22334/jbhost.v1i1.30

Abstract

Over three years, a final semester, undergraduate project-based tourism and hospitality course was successively refined using action research processes. The course required students to integrate and put into practice learnings from all courses. Each offering of the course required students to develop, implement and evaluate a tourism and hospitality project specifically related to their interests. The majority of students developed projects in conjunction with industry partners, a few with hypothetical industry partners, and several with themselves as entrepreneurs. Initially, role-play was variously used to engage students in experiential profession-based learning. By the third year of offering, role-play was replaced by simulation. Students became a community of practice, wherein each week’s face-to-face contact involved a focused round-table departmental meeting. During meetings, there was a strong emphasis on intrapersonal, interpersonal and oral communication skill development. Project assessment involved 5-minute pitches, a written proposal, ethics “test”, an oral presentation and a written report. Students were required to self-evaluate all assessment tasks. In addition, students anonymously voted and provided written feedback on the best project pitch, as well as written feedback on all oral presentations. Student involvement in self and peer assessment aided personal reflection and constructive feedback with respect to professional practice. 
Tourism and hospitality research: Supporting a shift to holistic, situated and multiple world-views research agendas Gayle Jennings
Journal of Business on Hospitality and Tourism Vol 1, No 1 (2015): Journal of Business on Hospitality and Tourism
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (58.596 KB) | DOI: 10.22334/jbhost.v1i1.3

Abstract

In order to forge ahead within global and glocal contexts of challenging growth, tourism and hospitality research needs to shift from a reliance on limited dimensional, objective and western-centric research to holistic, situated and multiple worlds-focused research endeavors. Such a shift would embrace the development of multidisciplinary, and interdisciplinary research teams and serve to reconnect tourism and hospitality research to broader growth related global, environmental, cultural and societal issues. While the beginning decades of the twenty-first century have been punctuated with a growing number of researchers who are attempting to advance such a shift; more needs to be done. Researchers regardless of their experience need to become more familiar with, appreciative of and engage with the various theoretical paradigms, methodologies and methods that inform research.  Further, to support the development of multidisciplinary and interdisciplinary teams, intrapersonal and interpersonal researcher abilities and capabilities need honing and refining in conjunction with development of personal knowledge and skill sets of researchers regarding team roles, cross-cultural communication, power and politics.  Relatedly, the education of future tourism and hospitality researchers also needs to involve the development of similar knowledge, skills, and competencies.
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