Tiarah Tiarah
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PENGARUH KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN DALAM MENGGUNAKAN JASA BUILDING AUTOMATIC SYSTEM PT. AZBIL BERCA INDONESIA H. Nuridin,; Tiarah Tiarah
Jurnal Manajemen Bisnis Krisnadwipayana Vol 7, No 1 (2019): JURNAL MANAJEMEN BISNIS KRISNADWIPAYANA
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jmbk.v7i1.264

Abstract

The research objective was to determine the effect of product quality and service quality on customer satisfaction in using Building Automatic System services at PT. Azbil Berca Indonesia. The analytical method was used, is quantitative analysis, with using test instruments, coefficient of determination, and multiple linear regression analysis. Simultaneously test of product quality variables and service quality on customer satisfaction in using Building Automatic System services at PT. Azbil Berca Indonesia, was indicated by F count is bigger than F table or with sig. prob is smaller than 0.05. Considering these results, the hypothesis Ho is rejected, Ha is accepted, which mean there is a simultaneously effect of product quality and service quality on customer satisfaction in using Building Automatic System services at PT. Azbil Berca Indonesia
Pengaruh Nilai Kurs, Deviden Price Ratio dan Price Book Value terhadap Return Saham pada PT Sampoerna Argo Tbk Periode 2007-2017 Tiarah Tiarah
Science of Management and Students Research Journal (SMS) Vol 1, No 4 (2019): April
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (399.421 KB) | DOI: 10.33087/sms.v1i4.16

Abstract

This study aims to analyse the influence of the value of exchange rate, Dividend Payout Ratio and Price book value simultaneously against the Return of shares and analyze the effect of the exchange rate, the value of the Dividend Payout Ratio and Price Book partially against the Return of shares . This research uses descriptive method quantitative efeksional research with the form that describes the relationship of the influence of free variables with variables bound. The research on the analysis tools using multiple linear regression with hypothesis prove with statistical tests of the F test statistic t &. The results showed that the value of the exchange rate, Dividend Payout Ratio and Price book value effect significantly to The stock price where marked with Fhitung > Ftabel and prog. sig < alpha (0.05). While the value of the coefficient of determination (R2) is 54% of these means that the relations very closely between the independent  variable of effect variable with the stock price. While partially does not exist its influence on Stock Return.