Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal IJISCS (International Journal Of Information System and Computer Science) IJISCS (International Journal of Information System and Computer Science)
Resita Oktaviani
Department of Information System, Sriwijaya University, Palembang
Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
DECISION SUPPORT SYSTEM FOR EMPLOYEE CONTRACT EXTENSION USING TOPSIS METHOD (CASE STUDY: GOVERNMENT & ENTERPRISE SERVICE UNIT PT. TELKOM WITEL SUMSEL) Endang Lestari Ruskan; Resita Oktaviani
IJISCS (International Journal of Information System and Computer Science) Vol 5, No 2 (2021): IJISCS (International Journal of Information System and Computer Science)
Publisher : STMIK Pringsewu Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56327/ijiscs.v5i2.1038

Abstract

Government & Enterprise Service (GES) Unit serves and manages corporate and government customers. In achieving its goals, GES Unit needs to maintain quality employees by evaluating their employees because employee performance can affect customer satisfaction. They use Excel as an assessment process by having several criteria. However, this process is not effective and allows subjectivity, so that may cause errors in judgment and make the process of determining employee contract renewals quite complicated. A decision support system is needed which can help in managing the assessment of the contract employees. The TOPSIS method will be used because It tends to be more superior and often used in multi-criteria decision making so it can be able to find the best option to evaluate several alternatives. Of the five employees, only the A2 is not extended for the contract period. With this system, the process of determining employee contract extensions becomes more efficient.
DECISION SUPPORT SYSTEM FOR EMPLOYEE CONTRACT EXTENSION USING TOPSIS METHOD (CASE STUDY: GOVERNMENT & ENTERPRISE SERVICE UNIT PT. TELKOM WITEL SUMSEL) Endang Lestari Ruskan; Resita Oktaviani
IJISCS (International Journal of Information System and Computer Science) Vol 5, No 2 (2021): IJISCS (International Journal of Information System and Computer Science)
Publisher : Bakti Nusantara Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56327/ijiscs.v5i2.1038

Abstract

Government Enterprise Service (GES) Unit serves and manages corporate and government customers. In achieving its goals, GES Unit needs to maintain quality employees by evaluating their employees because employee performance can affect customer satisfaction. They use Excel as an assessment process by having several criteria. However, this process is not effective and allows subjectivity, so that may cause errors in judgment and make the process of determining employee contract renewals quite complicated. A decision support system is needed which can help in managing the assessment of the contract employees. The TOPSIS method will be used because It tends to be more superior and often used in multi-criteria decision making so it can be able to find the best option to evaluate several alternatives. Of the five employees, only the A2 is not extended for the contract period. With this system, the process of determining employee contract extensions becomes more efficient.
Co-Authors Endang Lestari Ruskan