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Anggia Putri Harina
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Economics, Econometrics & Finance

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Analisis Kepatuhan Tenaga Kesehatan Dalam Melakukan Identifikas Pasien di RS Swasta Jawa Timur Anggia Putri Harina
Jurnal Admmirasi Vol 3 No 2 (2018): Desember
Publisher : Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47638/admmirasi.v3i2.39

Abstract

Errors due to patient misidentification often occur in almost all stages of health care. Compliance officers globally in such cases are generally low. This research was conducted to analyze the compliance of health personnel in identifying patients at Private Hospital in East Java. The research was conducted by mixed method. Quantitative data was taken cross-sectional to see the knowledge, skill and compliance of health personnel through questionnaire with total sampling (n = 51) using Annova statistic analysis. Qualitative data obtained through purposive sampling by conducting deep interview. Compliance of health personnel in performing identification according to standard operating procedure of 21.6%. There was a significant relationship between knowledge and ability with adherence in performing patient identification (p = 0.004). Obstacles in the implementation of patient identification are the performance of Hospital Patient Safety Team (TKPRS) is not maximal, lack of socialization, culture and high work load. Compliance of health personnel needs to be improved. Management should increase the knowledge and ability of health personnel so that compliance in carrying out patient identification also increases.
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