Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal Jurnal Signaling Jurnal Signaling
Meiria Nurphi
Program Studi Ekonomi Syariah, STEBI Tanggamus, Lampung
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH BANK SYARIAH TANGGAMUS Meiria Nurphi; Dedi Wahyudi
Jurnal Signaling Vol 10, No 2 (2021): Jurnal Signaling
Publisher : STMIK Pringsewu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56327/signaling.v10i2.1093

Abstract

Increasing public awareness of the practice of Islamic values in economic activities is one of the reasons behind the development of Islamic financial institutions in Indonesia, one of which is improving the quality of services. Companies are required to try to make customers feel satisfied by providing better offers and services, considering that the company must be able to maintain its market position in the midst of increasingly fierce competition. In this study, the regression coefficient of service quality variable (X) was 0.193, which means that service quality has a positive effect on customer satisfaction of 19.3%, this proves that Tanggamus Syariah Bank must pay attention to the quality of services provided to its customers.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH BANK SYARIAH TANGGAMUS Meiria Nurphi; Dedi Wahyudi
Jurnal Signaling Vol 10, No 2 (2021): Jurnal Signaling
Publisher : STMIK Pringsewu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56327/signaling.v10i2.1093

Abstract

Increasing public awareness of the practice of Islamic values in economic activities is one of the reasons behind the development of Islamic financial institutions in Indonesia, one of which is improving the quality of services. Companies are required to try to make customers feel satisfied by providing better offers and services, considering that the company must be able to maintain its market position in the midst of increasingly fierce competition. In this study, the regression coefficient of service quality variable (X) was 0.193, which means that service quality has a positive effect on customer satisfaction of 19.3%, this proves that Tanggamus Syariah Bank must pay attention to the quality of services provided to its customers.
Co-Authors Dedi Wahyudi