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All Journal JURIKOM (Jurnal Riset Komputer) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Jurnal Sistem Komputer dan Informatika (JSON)

Joy Nashar Utama Jaya

STMIK Borneo Internasional, Balikpapan

Author-ID : 3467568

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering

Published : 11 Documents Claim Missing Document

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Articles

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Evaluasi Pengalaman Pengguna Pada Aplikasi E-Wallet OVO dan GOPAY Dengan Metode User Experience Questionnaire Fara Della Nur Annisa; Joy Nashar Utama Jaya; Surmiati Surmiati
Journal of Information System Research (JOSH) Vol 3 No 3 (2022): April 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Indonesian smartphone users are growing every year, so application developers continue to innovate to create non-cash payment services to make it easier for users to make non-cash transaction payments. There are currently many digital wallet applications, but ovo and gopay apps are common. The study is to compare the 2 digital wallet applications that have a business process and similar characteristics in both the user experience of the digital wallet application and want to know which user corresponds with both of the comfort, function and convenience of the customer in using one of the e-wallet support applications. The study gives a comparison through the user experience questionnaire (ueq) who has six assessments between attractiactiveness, spicdialing, seduction, dependent, stimulation, and stimulation. The UEQ questionnaire was divide to 85 respondents, as the result from the UEQ questionnaire indicates that the respondents had a positive impression on both ovo and gopay digital wallet applications Where the application shows positive (values mean > 0.8).

Analisis Kepuasan Penggunaan Aplikasi Classroom Pada Pembelajaran di Masa Pandemic Covid-19 menggunakan Metode Pieces Nur Cahyono; Joy Nashar Utama Jaya
Journal of Information System Research (JOSH) Vol 3 No 3 (2022): April 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

During the current Covid-19 Pandemic, there are many changes that occur in the learning process, the use of online learning media is currently widely used by all students in Indonesia. Media Knowledge Management System (KMS) is a must in every online learning. Online learning media is very much an option, one of which is google classroom. Google classroom is one of the most popular and used learning media. This study aims to find out the application of the google classroom as a learning media during the covid-19 pandemic, to analyze and know the level of google classroom user satisfaction by student of SMK Muhammadiyah 1 Balikpapan Information System in the learning process. This research uses PIECES framework method consisting of Performance, Informations and data, Economics, Control and security, Efficiency and Service. The results of this study obtained the average value of each domain, namely the Performance domain got a value of 4.037 (Satisfied), Informations and data got a value of 3.995 (Satisfied), Economics got a value of 3.958 (Satisfied), Control and security got a value of 3.866 (Satisfied) , Efficiency got a value of 3.855 (Satisfied) and Service got a value of 3.868 (Satisfied). Meanwhile, the total average level of satisfaction from all domains is 3.929 (Satisfied).

Evaluasi Kesuksesan E-Plantation Menggunakan Model DeLone dan McLean di PT Alam Permai Makmur Raya Sherly Silviani; Joy Nashar Utama Jaya
Journal of Information System Research (JOSH) Vol 3 No 3 (2022): April 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

PT. Alam Permai Makmur Raya is one of the palm oil companies that has implemented E-Plantation in its business processes but it has never been evaluated before, so researchers are interested in evaluating E-Plantation to determine the success of the system. This study adopted the DeLone and McLean model covering 6 variables,namely, system quality, information quality, service quality, use, user satisfaction and net benefit which are processed using SmartPLS. This study aims to test 8 research hypotheses and find out what factors most influence their success. The results showed that there were 5 accepted hypotheses and 3 rejected hypotheses. E-Plantation cannot be said to be completely successful because there is no influence of system quality on user use and satisfaction and no influence of user satisfaction on net benefits. There are two variables that have a major influence on the success of E-Plantation, namely, the service quality variable with a T-Statistic of 3.779 and the usage variable of 4.441 so that it can be interpreted that the service quality of E-Plantation is good so that users are active to use this system.

Analisis Tingkat Kepuasan Pengguna Whatsapp Sebagai Media Berbagi Informasi Menggunakan Metode Pieces Framework Diva Putri Harianto; Joy Nashar Utama Jaya; Darmansyah Darmansyah
Journal of Information System Research (JOSH) Vol 3 No 3 (2022): April 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

The development of technology in this era brings changes in aspects of people's lives which are followed by the development of social media that makes individuals have the complexity of technological needs. One of the technological needs is the use of the WhatsApp application. WhatsApp is a cross-platform messaging application that allows us to exchange messages using the same internet data plan as email, web browsing, and others. Judging from the various features offered by WhatsApp, it is a unique feature, so this WhatsApp application has become the main medium used by the people of Balikpapan City as a medium of communication and information sharing. To find out the system owned is running well or not, there is a need for an analysis of the level of satisfaction of a system. One method that can be used in analyzing the system is the PIECES Framework where there are 6 indicators (Performance, Information and Data, Economical, Control and Security, Efficiency, and Service) by distributing questionnaires to the people of Balikpapan City, especially North Balikpapan getting 115 respondents. From the results of this study, it shows that WhatsApp gets an average value of 4.31 which shows that users are satisfied in using the WhatsApp application as a medium for sharing information

Co-Authors Adi Hermawansyah Aditya Pratama Andika Agus Yudhistira Arni Septiana Putri Darmansyah Diva Putri Harianto Fara Della Nur Annisa Hafes Aria Akbar Ngakan Made Bayu Aditya Nuorma Wahyuni Nur Cahyono Nurhalisa Sakir Putri Melinda Rezvina Auliyah Sherly Silviani Surmiati Usman Usman

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