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Penerapan Metode Pieces Framework Sebagai Evaluasi Tingkat Kepuasan Pengguna Aplikasi Seabank di Balikpapan Nurhalisa Sakir; Joy Nashar Utama Jaya; Nuorma Wahyuni
JURIKOM (Jurnal Riset Komputer) Vol 9, No 2 (2022): April 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i2.4047

Abstract

SeaBank is a digital banking application that helps the people of Balikpapan carry out financial activities ranging from saving to payments anytime, anywhere via mobile phones. SeaBank's first product was a savings account. This makes it easy to manage your daily financial activities and provides savings in accounts with high interest rates. The SeaBank application can be installed on smartphones such as Android and iOS. Just connect to the internet and access SeaBank and you are ready in minutes. The SeaBank application has many menus, including: The SeaBank application needs to identify problems to find out how satisfied users are with the SeaBank application. One of the evaluation methods is the PIECES method (performance, information, economy, control, efficiency, service). You can determine user satisfaction for each domain based on the PIECES method, which consists of performance, information, economy, control, efficiency, and service in measuring user satisfaction for SeaBank applications. Equal performance. A value of 4.36 receives a value of 4.28, the economy receives a value of 4.35, controlling a value of 4.34, streamlining a value of 4.31 and services of a value of 4.22. So that the average value obtained is 4.31, it can be categorized as satisfied users. The SeaBank application plays a big role in increasing user satisfaction for the SeaBank application and provides satisfaction and positive feedback to application users
Analisis Pengaruh Kualitas Website Kejaksaan Negeri Penajam Paser Utara Menggunakan Metode Webqual Nurul Saqa Aqmarina; Dila Seltika Canta; Nuorma Wahyuni; Erlin Setyaningsih; Adi Hermawansyah; Sudarman Sudarman
JURIKOM (Jurnal Riset Komputer) Vol 9, No 6 (2022): Desember 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i6.5379

Abstract

The information technology that used by the Penajam Paser Utara Regency of  Prosecuting  Attorney Office is a website to support information and public services is more easily, on the website there are several news` menus, profiles, vision and mission, and several of public services. The main function of the Penajam Paser Utara regency of Prosecuting Attorney  website  as an online public service facility.  So far the  Penajam Paser Utara Regency prosecuting Attorney has paid little attention to their website and there has  no progress because the  Penajam Paser Utara Regency of Prosecuting Attorney has no permanent staff in the Information Technology section .The purpose of this research is to know  how the quality of the Penajam Paser Utara Regency Prosecuting Attorney Office website affects To The user satisfaction based on the WebQual 4.0 method. The results of the Research  for usability quality (X1), it can be seen that the significance value of the usability quality (X1) is 0.035 < 0.05 or T count 2.143) > T table (1.995) so H1 is accepted, then there is an influence between the usability quality (X1) with the user satisfaction (Y). Meanwhile, for Information Quality (X2), it can be seen that the significant value of the information quality (X2) is 0.064 > 0.05 or T count (-1.878) < T table (1.995) so H2 is rejected, so there is no influence between the   information quality (X2) with the satisfaction user (Y). As for the Quality of Interaction (X3), it can be seen that the significance value of the quality of the interaction (X3) is 0.002 <0.05 or T count (3.184) > T table (1.995) so H3 is accepted, then there is an influence between the quality of the interaction (X3) with The user satisfaction (Y). From The results obtained are expected to be the recommendation for the Penajam Paser Utara regency  Prosecuting attorney Office to develop a much higher quality of the website, So as to increase the utilization of public services through the  Penajam Paser Utara regency Prosecuting Attorney Office website, besides that it is also suggested for the future that the Penajam Paser Utara regency  prosecuting Attorney Office is given the attention to the overall of quality of the Penajam Paser Utara Regency Prosecuting Attorney Office website in order to maintain or to increase of the user satisfaction in using their website
Sistem Pendukung Keputusan Penerima Beasiswa Murid Berprestasi dengan Metode SAW Nuorma Wahyuni; Erlin Setyaningsih; Adi Hermawansyah; Dila Seltika Canta; Dilla Putri Kinanti; Surmiati Surmiati; Sudarman Sudarman
Journal of Computer System and Informatics (JoSYC) Vol 4 No 3 (2023): May 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josyc.v4i3.3362

Abstract

This research is a Decision Making System research which purposes to find out the scholarship recipient candidate of the feat student through of the SAW (Simple Additive Weighting) method of the MTsN 1 Penajam Paser Utara. The purpose of this research is to provide of the convenience in the alternative solution in the determining scholarship of the feat student, and to apply of the SAW method in assessing of the scholarship recipient candidate . The Data collection techniques in this research were observation, interview, and literature study. The method is used The SAW. Then it requires the decision maker to determine the level for each the attribute, then the total of score for the alternative is obtained by adding up all the multiplication results between the rating (which can be compared across attributes) and the level of each attribute. The rating for each attribute must be dimension-free in the sense that it has gone through the previous of the normalization process. The basic concept is to find the total leveling of the performance rating for each alternative across all the criterias. The SAW method requires normalization of the decision matrix (X) to scale that can be compared with the existing rating. The sample population taken is from 60 students of MTsN 1 Penajam Paser Utara. From the result of determining the priority of proposed the feat scholarship recipient candidate is using the Simple Additive Weighting method, the student who deserves the best achievement scholarship is M. Indra Saputra who has the highest ranking with a score of 0.916 as the best alternative. The system built can help of the selector team to work in selecting outstanding scholarships and can speed up the selection process and reduce error in determining scholarship recipient.