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All Journal Review of Primary Care Practice and Education (Kajian Praktik dan Pendidikan Layanan Primer)
Hari Kusnanto
1. Department of Family and Community Medicine, Faculty of Medicine, Universitas Gadjah Mada Indonesia; 2. College of Indonesian Primary Care Physicians
Education Health Professions Medicine & Pharmacology Public Health

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Patient-Centered Care Hari Kusnanto
Review of Primary Care Practice and Education (Kajian Praktik dan Pendidikan Layanan Primer) Vol 1, No 2 (2018): May
Publisher : Faculty of Medicine, Public Health, and Nursing

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (317.375 KB) | DOI: 10.22146/rpcpe.36009

Abstract

..........In the context of patient services constrained by cost barriers, physicians often find it unfavorable to choose an option that prioritizes patient interest. As has been the practice of physicians since Hippocrates, physicians position themselves as the one who best knows what is the most appropriate for the patient. This is in contrary to the concept of patient-centered care. Supported by the ethical principle of patient autonomy, patient-centered services / PCC (LBP/Layanan Berpusat Pasien) empower patients through the provision of more clear and accurate information, allowing patients to be partners in decision-making concerning their health........The cultural shift and the way services are delivered to the patients must be designed, managed and rewarded financially. Patients are no longer merely customers who receive services, but partners in the process of prevention and cure of the disease. The expected benefits of patient-centered services are greater patient and family satisfaction, increased reputation of the physician or the health care provider institution, increased morale and clinical productivity of supporting staffs, and cost savings and service efficiency.......
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