Wiwin Mistiani
FTIK IAIN Palu

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PENGARUH MOTIVASI DAN KEPUASAN KERJA PEGAWAI TERHADAP KUALITAS LAYANAN ADMINISTRASI AKADEMIK DI FTIK IAIN PALU Wiwin Mistiani
Paedagogia: Jurnal Pendidikan Vol 7 No 2 (2018): Paedagogia
Publisher : Fakultas Tarbiyah dan Ilmu Keguruan IAIN Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (71.162 KB) | DOI: 10.24239/pdg.Vol7.Iss2.27

Abstract

This study aims to determine: 1) The effect of employee work motivation on the quality of academic administration services in FTIK IAIN Palu. 2) The effect of employee job satisfaction on the quality of academic administrative services in FTIK IAIN Palu., 3). Effect of Motivation and Job Satisfaction of employees on the Quality of Academic Administrative Services in FTIK IAIN Palu. This research uses a quantitative approach with questionnaire data collection techniques, questionnaires, interviews, observation, and documentation. While the data analysis technique used is the classic assumption test using normality, multicollinearity, and heteroscedasticity tests. Research Results Show There is a significant influence on the work motivation of administrative employees on the quality of Academic Administration Services by 17.4%. There is a significant effect of Employee Job Satisfaction on Academic Administration Service Quality of 51%, and There is a significant effect of motivation and level of employee job satisfaction the quality of academic administration services is 80.3%. Keywords: motivation, satisfaction, administrative services
PENERAPAN MANAJEMEN STRATEGIK DALAM MENINGKATKAN MUTU PENDIDIKAN MADRASAH Wiwin Mistiani
Paedagogia: Jurnal Pendidikan Vol 7 No 1 (2018): Paedagogia
Publisher : Fakultas Tarbiyah dan Ilmu Keguruan IAIN Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (77.553 KB) | DOI: 10.24239/pdg.Vol7.Iss1.38

Abstract

In its development, madrasas have undergone various changes, namely from the pesantren learning system to the madrasa system; from traditional to classical methods; from halaqah system to benches, desks and blackboards; from traditional to modern curricula; from classical education to modern educational reform. the change indicates the existence of process or efforts of development of madrasah education in the direction of more advanced, qualified and competitive from time to time. Conceptually, one way to improve the quality of education and competitiveness of madrasah in the era of globalization competition is to implement strategic management which includes 4 stages such as environmental analysis, formulating, implementing and evaluating strategic decisions between functions that enable an organization to achieve its goals in the future. Strategic Management is based on the entire scope of the work. Thus it can be utilized well for makronya environment for example in government management and also can be utilized also for in mikronya environment for example in company management or organization or pengeloalan Madrasah. However, it should be understood only here that in the use of macro and micro scope there are a number of fundamental differences such as the following exposures.