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Layanan Daring Perpustakaan Perguruan Tinggi dan Sikap Terhadap Kepuasan Mahasiswa Pada Masa Pandemi COVID-19 di Provinsi Riau Thamrin Hasan; Agus Rifai
Media Pustakawan Vol 28, No 2 (2021): Agustus
Publisher : Perpustakaan Nasional

The purpose of this study was to determine the effect of online library services and attitudes on student satisfaction. Either partially or simultaneously. Using a survey method with correlational techniques. Respondents were 300 students taken from 20 universities, using quota sampling technique. The research instrument used a questionnaire, Likert scale model. The data analysis technique used is descriptive statistical analysis techniques and inferential statistics. The results showed that: (1) There was an effect of online services on student satisfaction, with a correlation coefficient (r) of 0.275. This shows that the strength level of the relationship is weak. And the coefficient of determination R Square (r2) 0.073. This means that the effect of variable X1 on Y is only 7.30%. (2) There is no influence of student attitudes on satisfaction, the correlation coefficient (r) is 0.005. This shows the level of strength of the relationship is very weak. And the coefficient of determination R Square (r2) 0,000. This means that the variable X2 has no effect on Y (0.00%). (3) There is an effect of online library services and attitudes simultaneously on student satisfaction, with a multiple correlation coefficient (R) = 0.271. This shows that the level of strength of the relationship is simultaneously weak. The coefficient of determination R Square is 0.073, which means that the simultaneous influence of the variables X1 and X2 on student satisfaction is only 7.30%. The results of this study are very useful for the improvement and improvement of online library services, especially during the COVID-19 pandemic in Riau Province. The conclusion of this research shows that student satisfaction cannot be fulfilled properly if only seen from the aspects of online services and attitudes.

Kajian Pemanfaatan Jurnal Online Pada Perpustakaan Universitas Riau Pekanbaru Thamrin Hasan
Jurnal Gema Pustakawan Vol 1 No 1 (2013)
Publisher : Perpustakaan Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jgp.1.1.24-35

Journal Online is one of the best solutions in obtaining the literature. It is closely related to the advancement of information technology evolves. Along with advances in information and communication technologies the distance, time and space to be virtually no limit. The phenomenon that occurs in many college libraries in the use of online journals are not much different. In the library of the University of Riau alone indicated was rarely used. Thus, the aim of this study was to determine the extent to which the use of online journals by students at the University of Riau. This research is a descriptive, population as respondents were 140 students with techniques for sampling conducted accidental. The results showed that: 1) the frequency of use of the online journal was more dominant at a frequency of 1 to 2 times a week (67.86%), 2) the timeframe used most predominantly between 1 to 2 hours (61.43%), 3) the level of students' ability in alkaline Boolean operators AND, OR, NOT quite understand the category (63.57%), 4) the action is the dominant search print / print out (57.86%), 5) the access point information retrieval through the dominant subject / keywords (69.29%), 6) difficulty of using a foreign language / English quite high (45.71%), 7) where access journals do in the library (90.71%), 8) The purpose of the journal for purposes of study (60.71%) 9) information needs can be met by either (78.57%), 10) need the help of librarians (64.29%), 11) the role of the librarian is very important (84.29%), 12) difficulties when search for information online journals (67.86%).

Gambaran Psikologis Pejabat Fungsional Pustakawan Sebagai Petugas Layanan Perpustakaan pada Masa Pandemi COVID-19 di Provinsi Riau Thamrin Hasan; Hadriani; Yurnalis
Jurnal Gema Pustakawan Vol 9 No 1 (2021)
Publisher : Perpustakaan Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jgp.9.1.1-15

The COVID-19 pandemic has caused tremendous psychological symptoms. Psychological symptoms are not only experienced by library management officers, but also experienced by service officers in other fields. The question should be asked, what is the psychological picture of the librarian in carrying out his duties as a library service? This is worth knowing. The purpose of this study was to determine the psychological picture of librarians as library service officers during the COVID-19 pandemic. The study uses a descriptive method. The sample studied was 94 librarians. Full sampling technique (total sampling). The research instrument used a questionnaire with a Likert scale model. The data analysis technique used descriptive statistical analysis. The results of the research as a whole show that the psychological picture of librarians obtained a total mean value of 4.35. This total mean score is on an interval scale of 4.24 – 5.04. This shows that the psychological picture of the librarian is the category of never experiencing a psychological mental disorder. The level of the librarian's psychological picture is generally positive. The results of this study are useful for improvement and improvement in setting library service strategies, especially during the COVID-19 pandemic in Riau Province. The conclusion of the study shows that the psychological level description is in the positive category. This means that the attitudes, behaviors and actions of the librarian in carrying out their duties psychologically do not experience deviations.

Kajian Terhadap Kepuasan Pemustaka dalam Menerima Layanan Petugas Perpustakaan di Perpustakaan Universitas Negeri Jakarta Ahmad Rijal Pahlevy; Thamrin Hasan
Jurnal Gema Pustakawan Vol 9 No 1 (2021)
Publisher : Perpustakaan Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jgp.9.1.69-83

User satisfaction is important in determining the growth and progress of the library. Users who feel satisfaction with library services tend to feel happy. Conversely, those who do not feel satisfied tend to feel displeased. Feelings of pleasure and displeasure are perceptions that are relative. Empirically the symptoms of perception of feeling happy and not happy with the service can be seen. This is a serious concern and a question that must be answered, how is the level of user satisfaction with the services of officers at the Jakarta State University library. The purpose of the study was to determine the level of user satisfaction with the services of the Jakarta State University librarian. The study uses a descriptive method. The sample studied was 350 respondents. The sampling technique was carried out by accidental sampling. The research instrument used a questionnaire with a Likert scale model. The data analysis technique used descriptive statistical analysis. The results of the research as a whole indicate that the satisfaction of users with the services of librarian is included in the satisfactory category. It can be shown that the total average score generated is 3.70. The results of this study are useful for determining strategies in improving the performance of library services. The conclusion of the study shows that the users are satisfied with the services of the librarian. This means that the service performance of the librarian can provide satisfaction. Keywords: satisfaction; user; performance; and libraries.

Analisis Tingkat Plagiarisme Manuskrip Hasil Penelitian Mahasiswa Dengan Menggunakan Software Turnitin di Perpustakaan Fakultas Keperawatan Universitas Riau Thamrin Hasan; Rekhman; Asmawati
Jurnal Gema Pustakawan Vol 9 No 1 (2021)
Publisher : Perpustakaan Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jgp.9.1.52-68

This study discusses the level of plagiarism in the results of student research in the Faculty of Nursing Library, Riau University. This study aims to determine the level of plagiarism (similarity index) of manuscripts using Turnitin software. The research method used is a quantitative method with a descriptive approach. Data collection techniques used documentation techniques. Method of data analysis using Turnitin software. The results showed that the lowest level of similarity index was 26%, and the highest was 69%. Of the 57 data samples analyzed, only 3 manuscripts or 5.26% resulted in a similarity index level of less than 30%. That is, there are only 3 manuscripts that can be declared a light level of plagiarism. On the other hand, there are 54 manuscripts or 97.74%, the level of similarity index is between 30% - 70%. This means that there are 54 manuscripts that have a moderate level of plagiarism. Then there is not a single manuscript that has a similarity index level in the heavy category. Overall, the analyzed manuscript document data obtained an average similarity index of 46%. This means that, as a whole, the level of plagiarism is in the moderate category. Then, the source most or most frequently used in making manuscripts of research results comes from media.neliti.com. This source was detected as many as 54 manuscripts, with an average similarity of 6.44%. Then, the second most frequently used source is from www.scribd.com, which is as many as 53 manuscripts with an average similarity of 4.97%. While the third most frequently used source is from jom.unri.ac.id, which is 27 manuscripts with an average similarity of 5.57%.

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