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The effect of organizational culture and organizational commitment on employee performance at Bank CIMB Niaga Tbk Branch Pondok Gede Bekasi Nyoman Suardhita; Ahmad Rafik; Otto Siregar
Journal of Economics and Business Letters Vol. 1 No. 1 (2021): June
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (319.781 KB)

Abstract

This study aims to determine and analyze the performance of employees at Bank CIMB NIAGA, Tbk Pondok Gede Branch, Bekasi. In this regard, how employees can work well with the influence of organizational culture and organizational commitment. So against this, this study aims to show the significance of the influence of organizational culture and organizational commitment on employee performance. The number of samples used as many as 56 people using population research theory in taking samples. Data collection was done by using a questionnaire method. The data analysis technique used is multiple linear regression analysis using Statistical Product and Service Solution (SPSS). Multiple linear regression equation produces the equation Y = 9.157 + 0.151 X1 + 0.641 X2. The results of this study found that the variables (organizational culture and organizational commitment) simultaneously affect work motivation and the value of F Calculate (41.550) > F-Table (3.172). The results of the correlation analysis of determination (R Square) of 0.611 indicate that the variables of organizational culture and organizational commitment can contribute 61%. 39% influenced by other variables not examined. The most dominant variable affecting performance is the organizational commitment variable between the two variables with a t-count value (5.141) > t-table (2.005). While the organizational culture variable is not significant with the value of count (1.098) < t-table (1.672).
Pengaruh Kualitas Pelayanan dan Kepercayaan terhadap Keputusan Pembelian Online pada Marketplace Shopee di Kecamatan Cibitung Balqis Rifdah; Ahmad Rafik
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 4 No. 3 (2026): Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v4i3.2646

Abstract

This study investigates how service quality and consumer trust influence online shopping decisions through the Shopee platform, particularly among users residing in Cibitung District. To address this objective, the researcher employed a quantitative research design with a survey strategy as the primary approach, with all active Shopee users in Cibitung District as the target population. The sampling process was conducted through purposive sampling, resulting in a representative sample of 100 respondents. Data from these respondents were collected through a questionnaire and then statistically analyzed using SPSS, employing various testing stages: validity, reliability, classical assumptions, multiple linear regression, t-test, F-test, and coefficient of determination. Based on the data processing, it was found that service quality has a positive and significant impact on online purchasing decisions, evidenced by a t-value of 2.850 and a significance level of 0.005, while trust has an even greater impact with a t-value of 7.571 and a significance level of 0.000. Simultaneous testing also confirms that the combination of the two variables together has a positive and significant effect on consumers' online shopping decisions with an F count of 125.779 and a significance of 0.000, while the R² value of 0.722 reflects that these two variables collectively explain 72.2% of the total variation in online purchasing decisions, and the remaining 27.8% is the contribution of other variables outside the scope of this study.