Ushe Makambe
Faculty of Business and Accounting, Botho University, Gaborone, Botswana

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The effects of leadership styles on employee performance: a case of a selected commercial bank in Botswana Ushe Makambe; Gaone Joy Motlatsi Moeng
Annals of Management and Organization Research Vol. 1 No. 1: August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v1i1.274

Abstract

Purpose: The leadership phenomenon is fundamental in providing employees with direction and emotional indulgence to derive maximum effort out of them. Therefore, it is vital that an organisation places uninhibited emphasis on the appropriate leadership style to enhance employee performance. Premised on the Collaborative Leadership Model, this paper sought to extricate the nexus between leadership style and employee performance at a selected bank in Botswana, focusing on the transactional, transformational, and participative leadership styles. Research methodology: The study adopted a positivist research paradigm coupled with a survey research design, while a quantitative methodology was used to collect data through a self-administered questionnaire. The study population comprised 433 employees from which a sample of 200 was randomly selected. Data was analysed through the Statistical Package for Social Sciences (SPSS), culminating in statistical techniques such as factor analysis, regression analysis and Analysis of Variance (ANOVA). Results: The results of the study revealed that there was a significant utilisation of the participative, transformational, and transactional leadership styles at the selected commercial bank. However, while the use of the participative and transactional leadership styles had a positive and significant influence on employee performance, the transformational leadership style’s effect was insignificant. Limitation: The study only used quantitative data from employees for analysis and did not include bank leaders’ opinions. Contribution: The study contributed to the expansion of the body of knowledge on leadership style and employee performance in the banking sector in Botswana and elsewhere and helped to unmask the shortcomings of some styles while exposing the power of others in reaping positive reinforcements leading to enhancement of employee performance. Keywords: Leadership, Leadership style, Employee performance, Participative leadership, Transformational leadership, Transactional leadership
The effects of leadership styles on employee performance: A case of a selected commercial bank in Botswana Ushe Makambe; Gaone Joy Motlatsi Moeng
Annals of Management and Organization Research Vol. 1 No. 1 (2019): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v1i1.274

Abstract

Purpose: Leadership is essential for providing direction and motivation to employees to achieve optimal performance. Therefore, organizations must emphasize appropriate leadership styles to enhance employee performance. Based on the collaborative leadership model, this study examines the relationship between leadership styles and employee performance at a selected bank in Botswana, focusing on transactional, transformational, and participative leadership styles. Research Methodology: This study adopted a positivist paradigm with a survey research design and a quantitative approach using self-administered questionnaires. The population comprised 433 employees, of whom 200 were randomly selected as samples. Data were analyzed using SPSS, applying factor analysis, regression analysis, and one-way Analysis of Variance (ANOVA). Results: The findings indicate that participative, transformational, and transactional leadership styles are widely practiced. However, participative and transactional leadership styles have a positive and significant effect on employee performance, whereas transformational leadership has no significant impact. Conclusions: Leadership style significantly influences employee performance. Participative and transactional leadership styles enhance performance, whereas transformational leadership is less effective in this context. Organizations should prioritize engaging and structured leadership approaches. Limitations: This study used only quantitative data from employees for analysis and did not include bank leaders’ opinions. Contributions: This study contributes to the literature on leadership and employee performance in the banking sector, highlighting the effectiveness of certain leadership styles while identifying the limitations of others in improving performance.