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All Journal Ilomata International Journal of Management Jurnal Komunitas: Jurnal Pengabidian Kepada Masyarakat
Maya Sofiana
Program Vokasi Administrasi Bisnis, Institut STIAMI, Jakarta, Indonesia
Humanities Decision Sciences, Operations Research & Management Public Health Other

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Case Study of Digital-Based Service Innovation for Old Age Insurance (JHT) Claims by BPJS Employment (BPJAMSOSTEK) Pekalongan Branch Office Central Java Maya Sofiana; Juandy Seiver Langelo; Endang Supriyadi; Anita Maulina; Rita Wahyuni
Ilomata International Journal of Management Vol 3 No 1 (2022): January 2022
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52728/ijjm.v3i1.302

Abstract

Various government efforts to break the Covid-19 chain have also affected the economy, as many companies have laid off employees on a large scale. This has resulted in an increase in the number of claims for the Social Security Administering Body (BPJS) for Employment or BPJAMSOSTEK. The purpose of the study was to find out a Case Study of Digital-Based Service Innovation for Old Age Security Claims (JHT) by BPJS Ketenagakerjaan (BPJAMSOSTEK) Pekalongan Branch Office, Central Java. Research methods. The research method used to describe the problems that exist in this study is a qualitative method with a study approach. Primary data sources in this study came from interviews with informants. The informants in this case are employees who are directly involved in the implementation of public services, leaders and participants as users of services provided by BPJAMSOSTEK Pekalongan City Branch, Central Java. The technique used in this study was carried out in several steps, namely, data reduction (sorting, focusing and attention), data presentation (display) and drawing conclusions. Research result. The innovation attributes at BPJAMSOSTEK Pekalongan City Branch are in accordance with the relative advantage, suitability, complexity, possibility to try and ease of observation. In terms of acceptance of the information system, it is seen from 2 elements, namely the ease of use and the usefulness of the LAPAKASIK information system in accordance with the Theory Technology Acceptance Model (TAM): In the Internal User/BPJAMSOSTEK Aspect In the External Aspect User/BPJAMSOSTEK Participant.
Pendampingan Kegiatan Lembaga Sertifikasi Kompetensi (LSP) SMK Al-Muhtadin Endang Supriyadi; Maya Sofiana; Rita Wahyuni
Jurnal Komunitas : Jurnal Pengabdian kepada Masyarakat Vol 4, No 1: Juli 2021
Publisher : Institut Ilmu Sosial dan Manajemen Stiami

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (211.868 KB) | DOI: 10.31334/jks.v4i1.1641

Abstract

The problem faced by the newly established professional certification institutions, especially LSP Al-Muhtadin, located in Cipayung, Depok, West Java, is the lack of knowledge of institutional management, therefore this assistance activity aims to improve the skills of production teachers as assessors in carrying out competency test assessments for students majoring automation of office governance (OTKP) and computer network engineering (TKJ) in accordance with BNSP standards and administrative management. The methods used are lectures, practice, and question and answer. From the results of these activities, these activities resulted in enhancment knowledge and understanding of teachers and administrators link to each other to material in the form of theory and practice as well as increased abilities in administrative management and competency test assessment processes
Co-Authors Anita Maulina Endang Supriyadi Endang Supriyadi Juandy Seiver Langelo Rita Wahyuni Rita Wahyuni