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PERAN SUPPLY CHAIN MANAGEMENT DALAM PENINGKATAN CUSTOMER VALUE Christin .
Bina Ekonomi Vol. 7 No. 2 (2003)
Publisher : Center for Economic Studies Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1206.344 KB) | DOI: 10.26593/be.v7i2.611.%p

Abstract

Supply Chain Management (SCM) concept is an innovation of scientific development process. It comes to light because of drastic changes that occur in global industrial environment, such as more fierce competition, more demanding consumers and stockholders, shorter product life cycle and also information technology which grows very fast. In applying this concept, many requirements are needed, such as vision and support from top management, government's support and the capability of adopting the technology. Although this concept is not easy to perform, it is beneficial for the company as it can help a company achieve its customer value. Moreover, a company which applies this concept can reduce costs and give a quick response to the customer. Finally, the company that is successful in achieving customer value will be able to survive in the global market for it will create customer loyalty.
PERAN BUDAYA ORGANISASI DALAM MENDUKUNG KEBERHASILAN IMPLEMENTASI KNOWLEDGE MANAGEMENT SYSTEMS Christin .
Bina Ekonomi Vol. 10 No. 1 (2006)
Publisher : Center for Economic Studies Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1008.007 KB) | DOI: 10.26593/be.v10i1.654.%p

Abstract

The rapid change of business environment has made -organizational knowledge as something crucial. The use of information technology as a media in transferring and distributing knowledge in an organization has become more common and wide spread. One of the strategies to improve the access to the requirement of real-time and reliable information is through development of knowledge management system (KMS). However, supporting sophisticated information technology is not guarantee to the successful of KMS implementation. The development of supporting organizational culture could be the key factor to achieve effective Knowledge Management (KM).