Djoko Susanto
Administrasi Publik, Fakultas Ilmu Sosial Dan Ilmu Politik, Universitas Kadiri

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Menakar Pengaruh Modernisasi Dalam Implementasi Kebijakan Administrasi Pelayanan Publik Di Kota Kediri Heylen Amildha Yanuarita; Djoko Susanto
Publica: Jurnal Pemikiran Administrasi Negara Vol 12, No 2 (2020): Disrupsi Teknologi Dalam Pelayanan Publik di Indonesia
Publisher : Department of Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jpan.v12i2.10308

Abstract

This research was conducted to analyze how modernization affects the implementation of public service administration policies, especially in Kediri, East Java. As is well known, from time to time various aspects of life are required to undergo changes to a more modern direction. The research method used is descriptive qualitative method. Descriptive qualitative research is aimed at obtaining an overview of how modernization affects public service administration policies in Kediri. To obtain the necessary data, the authors used a purposive sampling technique so that the sample taken was more focused, assisted by a review of several related previous studies. The results showed that modernization, especially in the field of technology, was sufficient to influence public service administration policies in Kediri.
Peran Pustakawan dalam Inovasi Pengembangan Koleksi Digital: (Studi Kasus di Dinas Perpustakaan dan Kearsipan Tulungagung) Heylen Amildha Yanuarita; Djoko Susanto; Satriyani Cahyo Widayati
MIMBAR ADMINISTRASI FISIP UNTAG Semarang Vol. 22 No. 2 (2025): Oktober : Jurnal MIMBAR ADMINISTRASI
Publisher : Universitas 17 Agustus 1945

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/mia.v22i2.3206

Abstract

The advancement of information and communication technology has significantly transformed library management, shifting from print-based services to digital-based platforms. This transformation requires librarians to move beyond their traditional role as collection managers to become agents of innovation who connect community information needs with technological developments. This study aims to examine the contribution of librarians’ roles in fostering innovation using Soerjono Soekanto’s (2002) role theory, which encompasses three dimensions: normative, ideal, and actual. Employing a descriptive qualitative approach, data were collected through interviews, observations, and documentation, and analyzed using reduction, presentation, and conclusion drawing techniques. The findings indicate that librarians carry out normative roles through compliance with regulations, digitization standards, metadata, and copyright; ideal roles as digital transformation agents, local collection developers, information technology experts, and digital literacy educators; and actual roles through digitization practices, metadata input, user assistance, and SOP-based services. The results demonstrate that librarians play a strategic role in advancing digital collection development, both through professional compliance and through creative and adaptive engagement with technology. Consequently, librarians strengthen regional libraries as centers of literacy, cultural preservation, and trusted information in the digital era. The novelty of this research lies in integrating Soerjono Soekanto’s role theory into the context of digital library transformation, thereby offering a new analytical framework that positions librarians not merely as technical executors but as strategic actors in regional information service innovation.