Djoko Susanto
Administrasi Publik, Fakultas Ilmu Sosial Dan Ilmu Politik, Universitas Kadiri

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Menakar Pengaruh Modernisasi Dalam Implementasi Kebijakan Administrasi Pelayanan Publik Di Kota Kediri Heylen Amildha Yanuarita; Djoko Susanto
Publica: Jurnal Pemikiran Administrasi Negara Vol 12, No 2 (2020): Disrupsi Teknologi Dalam Pelayanan Publik di Indonesia
Publisher : Department of Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jpan.v12i2.10308

Abstract

This research was conducted to analyze how modernization affects the implementation of public service administration policies, especially in Kediri, East Java. As is well known, from time to time various aspects of life are required to undergo changes to a more modern direction. The research method used is descriptive qualitative method. Descriptive qualitative research is aimed at obtaining an overview of how modernization affects public service administration policies in Kediri. To obtain the necessary data, the authors used a purposive sampling technique so that the sample taken was more focused, assisted by a review of several related previous studies. The results showed that modernization, especially in the field of technology, was sufficient to influence public service administration policies in Kediri.