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Darpin Darpin
Universitas Halu Oleo
Social Sciences

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PENERAPAN PRINSIP TRANSPARANSI DALAM MEWUJUDKAN PELAYANAN PRIMA PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA KENDARI Darpin Darpin; Astrid Yunita; Ninik Endang Purwati
Journal Publicuho Vol 4, No 4 (2021): November - January
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/jpu.v4i4.23237

Abstract

This study aims to determine and analyze the application of the principle of transparency and the implementation of excellent service at the Kendari City Investment and One Stop Integrated Service Office. This study uses a descriptive qualitative approach, data analysis uses interactive model analysis techniques consisting of data collection, data reduction, data presentation and conclusion drawing/verification. The results showed that the application of the principle of transparency at the Kendari City Investment Office and PTSP from the informative (informative) aspect of the agency was good enough in providing convenience to the public to obtain information either directly or indirectly about services in the field of investment and licensing, in terms of openness has been good enough in conveying information to the public openly, and is easily accessible through several channels of information delivery, on the other hand, the agency still needs to be more intense in explaining all service requirements both technical and administrative in a clear and easy to understand manner using the system. and simple language to the public, from the aspect of disclosure, it is still not optimal in informing the public of financial details and annual reports regarding revenue, financial management and assets of the organization. In terms of the implementation of excellent service in terms of the dimensions of service procedures, service costs, completion time, service products, infrastructure, the overall competence of service providers is good, with the Public Service Standards  that have been standardized in 2018.
ANALISIS PERAN PUSAT KESEJAHTERAAN SOSIAL DALAM MENANGGULANGI PERMASALAHAN KEMISKINAN DI KELURAHAN WATU-WATU KOTA KENDARI Darpin Darpin; Syamsul Alam; Yusfira Nurul Alyzah
Journal Publicuho Vol 5, No 2 (2022): May-July
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/jpu.v5i2.25406

Abstract

The purpose of this study is to find out the role of social welfare centers and efforts in tackling poverty in Watu-Watu Village, West Kendari District, Kendari City, Southeast Sulawesi. The research method in this study is qualitative descriptive that describes the data obtained on the ground. The data obtained from interviews with informants are Village Leader of Watu-Watu, Chairman of Watu-Watu Village Health Center, Officer or staff of Watu-Watu Puskesos, and the community. The data obtained is then analyzed and drawn conclusions. The results of this study, based on the results of analysis and discussion that has been outlined, that the role of social welfare centers (Puskesos) in tackling the problem of poverty using social services directly, namely Providing social services, social services for advocacy, ease of accessibility and data and information providers. While poverty reduction efforts use three strategies, namely the provision of basic needs, the development of social assistance and social security systems, and the development of poor business culture that can be said to be good, But there are indicators that have not run in accordance with community expectations, namely regarding the indication of the role, Puskesos has played a role but there are still those that have not been fulfilled, namely in social services for advocacy so as to make the community uncomfortable in receiving the assistance provided.
Co-Authors Astrid Yunita Ninik Endang Purwati Syamsul Alam Yusfira Nurul Alyzah