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Assessing Hospital Management Information Systems Success Using Human Organization and Technology Fit Model Devina Vantissha; Anik Hanifatul Azizah; Syamsul Arifin
Applied Information System and Management (AISM) Vol 5, No 1 (2022): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v5i1.24738

Abstract

Arsani Hospital has implemented Hospital Management Information Systems since 2010 to support operations to improve services, work effectiveness, and efficiency. However, in its implementation, there are obstacles such as the seldom use of Hospital Management Information Systems and employees' lack of knowledge. Also, the appearance of Hospital Management Information Systems is challenging to understand, and Hospital Management Information System has not been integrated (BPJS system, attendance, and employee payroll). In addition, there are queues in the administrative process. To ensure Hospital Management Information Systems can achieve the expected targets, its necessary to evaluate the success of the implementation as quantitatively using the HOT-Fit (Human Organizational and Technology Fit) model. The model focuses on three dimensions, namely human (system development, user satisfaction, system use), organization (organizational structure, organizational environment), and technology (quality systems, information quality, service quality). This study aims to determine the factors that influence Hospital Management Information Systems implementation success rate at Arsani Hospital using a questionnaire. A total of l99 respondents were obtained by analyzing PLS-SEM data using SmartPLS v3.3 software. The results showed that of the 18 hypotheses developed, 11 were accepted, while the other seven were rejected. The output of this research is given several recommendations which are intended to increase the success rate of Hospital Management Information Systems at Arsani Hospital.
Evaluasi Penerapan Sistem Informasi Manajemen Rumah Sakit (SIMRS) Menggunakan Model Human Organization and Technology Fit (Studi Kasus : Rumah Sakit Arsani – Sungailiat Kabupaten Bangka) Devina Vantissha; Anik Hanifatul Azizah
Jurnal Komputasi Vol. 10 No. 2 (2022)
Publisher : Jurusan Ilmu Komputer Fakultas MIPA Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/komputasi.v10i2.2939

Abstract

RS Arsani sudah menerapkan SIMRS sejak tahun 2010 untuk mendukung operasional guna meningkatkan pelayanan serta meningkatkan efektivitas dan efisiensi kerja. Namun dalam penerapannya terdapat kendala seperti rendahnya penggunaan SIMRS, minimnya pengetahuan pegawai dalam menggunakan SIMRS, tampilan SIMRS sulit dipahami, SIMRS belum terintegrasi (sistem BPJS, absensi dan penggajian pegawai) serta terdapat penumpukan antrian dalam proses administrasi. Sehingga dilakukan evaluasi penerapan SIMRS secara kuantitatif menggunakan model HOT-Fit (Human Organizational and Technology Fit) yang berfokus pada tiga dimensi yaitu human (pengembangan sistem, kepuasan pengguna, penggunaan sistem), organization (struktur organisasi, lingkungan organisasi), dan technology (kualitas sistem, kualitas informasi, kualitas layanan). Penelitian ini bertujuan untuk mengetahui faktor yang mempengaruhi tingkat kesuksesan penerapan SIMRS di RS Arsani menggunakan kuesioner dimana total responden yang diperoleh sebanyak 99 responden dengan analisis data PLS- SEM menggunakan software SmartPLS v3.3. Hasil penelitian menunjukkan dari 18 hipotesis yang dikembangkan terdapat 11 hipotesis diterima sedangkan 7 hipotesis lainnya ditolak. Sehingga output dari penelitian ini diberikan beberapa rekomendasi yang mana dimaksudkan dapat meningkatkan tingkat kesuksesan penerapan SIMRS di RS Arsani.