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All Journal Al-Urban: Jurnal Ekonomi Syariah dan Filantropi Islam Kordinat : Jurnal Komunikasi antar Perguruan Tinggi Agama Islam
Rio Trisasmita
UIN Syarif Hidayatullah Jakarta
Religion Economics, Econometrics & Finance Education Social Sciences Other

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PELAYANAN ASURANSI JIWA SYARIAH: SUDAHKAH SESUAI HARAPAN? Ahmad Tibrizi Soni Wicaksono; Rio Trisasmita
Kordinat: Jurnal Komunikasi antar Perguruan Tinggi Agama Islam Vol 17, No 2 (2018): Jurnal Komunikasi Antar Perguruan Tinggi Agama Islam
Publisher : Kopertais Wilayah I DKI Jakarta dan Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/kordinat.v17i2.9614

Abstract

This study aims to analyze Gap on Islamic Life Insurance Services in DKI Jakarta by CARTER approach (Compliance, Assurance, Responsiveness, Tangibles, Empahty, Reliability), respondents in this study amounted to 150 respondents, using Cluster sampling method, this researcher use Importance Performance Analysis Method. The result of the research shows that the level of satisfaction between perception and expectation toward service to customers of Islamic Life Insurance in DKI Jakarta has a value of 97.22%, it indicates that there are still Gap on services provided by Islamic Life Insurance Company in DKI Jakarta especially on Hospitality employees in serving the customer, Ability to respond to problems arising, Ability to communicate with customers, Capacity quickly responsive to customer complaints, Use of equipment and technology in operational activities, and Application of Information technology.
Faktor-Faktor yang Mempengaruhi Islamic Governance Perbankan Syariah di Indonesia Rio Trisasmita
Al-Urban: Jurnal Ekonomi Syariah dan Filantropi Islam Vol. 2 No. 1 (2018): Juni
Publisher : Universitas Muhammadiyah Prof. DR. HAMKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (957.216 KB) | DOI: 10.22236/alurban _vol2/is1pp81-91

Abstract

This study aims to analyze the influence of the existence of Sharia Supervisory Board, composition of the Sharia Supervisory Board, Board of Commissioners, Composition of the Board of Commissioners, Audit Committee, Profitability and Liquidity to the Islamic Governance either partially or simultaneously. The data used is secondary data with purposive sampling and selected as many as 10 samples of Sharia Bank. Hypothesis testing in this research by using logistic regression model. The results of this study indicate that the existence of Sharia Supervisory Board (DPS) has a significant influence on Islamic Governance. The Board of Commissioners has no influence on Islamic Governance. The composition of the Board of Independent Commissioners has no influence on Islamic Goverance. The Audit Committee has no influence on the Islamic Governance. Furthermore, profitability and liquidity have no effect on Islamic governance.
Co-Authors Ahmad Tibrizi Soni Wicaksono