M Roby Jatmiko
STIE Anindyaguna

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Analisis Pengaruh Promosi, Service Quality, Brand Image Terhadap Keputusan Pelanggan Memilih Jasa Go-Jek Di Semarang M Roby Jatmiko
Anindyaguna Ekonobisnis : Jurnal Ekonomi dan Bisnis STIE Anindyaguna Vol 2 No 1 (2020): Anindyaguna Ekonobisnis : Jurnal Ekonomi dan Bisnis STIE Anindyaguna
Publisher : LPPM STIE Anindyaguna

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Abstract

Go-Jek is a company that serves ojek service anywhere for anyone who needs online. This research aims to know the influence of promotion, service quality and brand image on purchasing decisions of Go-Jek. Sampling method was done by using questionnaires, this study population is Go-Jek users consumer Semarang. The sample used is 84 respondents with sampling technique using purposive sampling. This study used multiple regression analysis with SPSS 21 application. The result of the research with multiple regression shows that Promotion, Service Quality, Brand Image have positive and significant effect to Go-Jek Purchase Decision. The most influential variable on Go-Jek purchasing decisions is the Brand Image.
Analisis Pengaruh Celebrity Endorser, Brand Image Dan Brand Trust Terhadap Keputusan Pembelian Shampoo Dove Di Semarang M Roby Jatmiko
Anindyaguna Ekonobisnis : Jurnal Ekonomi dan Bisnis STIE Anindyaguna Vol 3 No 1 (2021): Anindyaguna Ekonobisnis : Jurnal Ekonomi dan Bisnis STIE Anindyaguna
Publisher : LPPM STIE Anindyaguna

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Abstract

From the Top Brand Awards data, several shampoo brands from the Indonesia Best Brand Survey for shampoo products in Indonesia in 2019 - 2020 Dove Shampoo are at the bottom of the list. In 2019 the Top Brand Index (TBI) was 6.1% and in 2020 it showed an increase of 7.6%, but Dove shampoo was at the bottom and was not included in the TOP nominations. The population in this study were all consumers of Dove shampoo in Semarang with an unknown population. The number of samples was 96 people. The method of analysis using the SPSS program. The results show that celebrity endorsers have an effect on purchasing decisions, brand image has an effect on purchasing decisions, brand trust has an effect on purchasing decisions.