Noor Asma Jamaluddin
Tunku Puteri Intan Safinaz School of Accountancy, Universiti Utara Malaysia, 06010 UUM Sintok Kedah, Malaysia

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INFLUENCE OF QUALITY OF WORK LIFE, PERCEIVED UNION EFFECTIVENESS AND JOB SECURITY ON UNION COMMITMENT AMONG BANK EMPLOYEES Abdul Halim Bin Abdul Majid; Nalini Thamotharan; Noor Asma Jamaluddin
Jurnal Manajemen dan Kewirausahaan Vol. 23 No. 1 (2021): MARCH 2021
Publisher : Management Study Program, Faculty of Business and Economics, Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (331.966 KB) | DOI: 10.9744/jmk.23.1.76-83

Abstract

This study investigates the relationship between quality of work-life, perceived union effectiveness and job security with union commitment among bank employees in Malaysia. This study is motivated by the decline of union density worldwide in recent times. Indeed, the National Union of Bank Employees (NUBE) has experienced a huge decline of membership, which may weaken and challenge the union to perform efficiently. Hence, this study examined the influence of quality of work-life, perceived union effectiveness and job security on union commitment. Survey questionnaires were distributed using simple random sampling to all five branches of the NUBE in Malaysia. The primary data were collected from 350 respondents and analyzed using correlation and multiple regression analysis. The findings of the study indicated that quality of work-life and perceived union effectiveness have positive and significant influences on union commitment. On the other hand, job security showed no significant influence on union commitment. Thus, representatives or the leaders in NUBE should focus more on the job insecurity of member in banking sector and should encourage the younger generation to participate in the union activities. Membership declining dilemma can be resolved by giving priorities to important issue such as job security among banking employees.