Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Journal of Dentomaxillofacial Science
Fuad H. Akbar
Department of Dental Public Health, Faculty of Dentistry, Hasanuddin University, Makassar, Indonesia Department of Hospital Management, Faculty of Public Health, Hasanuddin University, Makassar, Indonesia
Dentistry

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Relationship between information access, service quality, costs saving, cultural similarity and supporting service towards medical (dental) tourism patients’ satisfaction Fuad H. Akbar; Fridawaty Rivai; Andi Z. Abdullah; Abdul H. Awang
Journal of Dentomaxillofacial Science Vol. 6 No. 1 (2021): (Available online: 1 April 2021)
Publisher : DiscoverSys Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15562/jdmfs.v6i1.1106

Abstract

Objective: To determine the relationship between information access, service quality, cost savings, cultural similarities and supporting service systems towards dental tourism patient’s satisfaction at Hospital X.Material and Method: This study was an observational analytic study with a cross sectional approach. The analysis used in this study was performed using SPSS version 23 and correlation analysis.Results: Service quality had a risk of 3.36 times affecting the level of satisfaction and access to information had a risk of 3.64 times affecting the level of satisfaction, and showed a statistically significant relationship (p <0.05).Conclusion: Research shows a statistically significant relationship between service quality and access to information on the level of patient satisfaction.
Co-Authors Abdul H. Awang Andi Z. Abdullah Fridawaty Rivai