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ayu nila dewi
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Library & Information Science

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Model Perancangan Teknologi E-Rumah Sakit Dengan Implementasi CRM (Manajemen Hubungan Pelanggan) ayu nila dewi
Media Aplikom Vol 11 No 1 (2019): Media Aplikom
Publisher : Sekolah Tinggi Ilmu Komputer YOS SUDARSO Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33488/1.ma.2019.1.210

Abstract

Perancangan teknologi e-hospital dengan menerapkan CRM merupakan salah satu upaya untuk meningkatkan loyalitas konsumen terhadap pelayanan kesehatan. Rumah sakit memiliki beberapa kendala dalam upaya proses bisnis yang sedang berlangsung. Beberapa rumah sakit telah menggunakan teknologi dalam proses pelayanan rumah sakit mulai dari pendaftaran sampai dengan pembayaran. Permasalahan yang terjadi dimana tahapan proses yang terjadi saat ini belum memanfaatkan teknologi dalam melaksanakan proses yang ada. Dari permasalahan tersebut dalam penelitian ini akan dilakukan analisa dengan menggunakan model CRM (Customer Relationship Management) untuk melakukan analisa dengan memberikan gambaran kondisi yang ada di lapangan. Tujuan dari penelitian ini untuk mengetahui kondisi yang ada saat ini di lapangan dan memberikan gambaran lingkungan internal, lingkungan eksternal. Hasil penelitian memberikan rekomendasi untuk mengetahui bagaimana menjaga hubungan dengan pelanggan, menambah pelanggan baru dan menjaga loyalitas terhadap pelanggan. Dari hasil analisa lingkungan internal dan eksternal akan memberikan gambaran tentang perancangan sistem untuk proses pengolahan data pasien rawat inap dan pasien rawat jalan.
Aplikasi Pengolahan Data Jemaat pada Gereja Kristus Yesus Kuta Bali menggunakan Framework Codeigniter Ayu Nila Dewi
Media Aplikom Vol 12 No 2 (2020): Media Aplikom
Publisher : Sekolah Tinggi Ilmu Komputer YOS SUDARSO Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33488/1.ma.2020.2.274

Abstract

The data processing system is a method of manipulating data into information that helps to increase the productivity of human activities. At present, the Gereja Kristus Yesus (GKY) Kuta Bali has used a computerized system based on Microsoft Office Word to manage congregational data, baptism data, marriage data, attendance data, and other ecclesiastical activities. However, in the process of managing the data, there are still some shortcomings including the data being managed in a conventional way which is relatively slow and there are difficulties in accessing the data because the data is only stored on certain media. In the dissemination of information such as worship schedules, Church activities, and other worship routines still use print media which are currently ineffective because printing worship services certainly require considerable operational funds and the scope of dissemination of the news is still relatively ineffective. Therefore, a system was developed to manage congregational data using several plannings and design concepts in the form of system analysis, Data Flow Diagrams (DFD), Entity Relationship Diagrams (ERD), and the concept of Model View Controller (MVC). The Codeigniter Framework and Black Box Testing were used in developing this data management system apps for the GKY Kuta Bali`s congregation. The results shows that the data processing application of Gereja Kristus Yesus in Kuta Bali using Framework Codeigniter, scored by User Acceptance Testing test with an average of 4.20 in a good category and percentage of 84% in the very good category.
Sistem Informasi Manajemen Event Pekan Olahraga Seni Desa (PORSENIDES) Beraban Menggunakan Framework Larayer ayu nila dewi
Media Aplikom Vol 13 No 2 (2021): Media Aplikom
Publisher : Sekolah Tinggi Ilmu Komputer YOS SUDARSO Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33488/1.ma.2021.2.308

Abstract

The Village Arts Sports Week (PORSENIDES) is a routine activity held by the Youth Organization every year in Beraban Village. There are problems that occur in the implementation of this activity, namely the registration process and data management still using a manual system, thus hampering the registration process and data management in PORSENIDES. Because of this problem, a Beraban Art Village Sports Week Event Management Information System (PORSENIDES) was created using the Laravel Framework. Designed to help manage data and simplify registration via the website. In making the system using the waterfall method, using the PHP programming language with the Laravel Framework, and using the MySQL database. Testing on this system is carried out using the Black Box Testing method which runs as expected and in the form of distributing questionnaires to 30 respondents which measures the level of satisfaction and effectiveness of users of this system. From the results of the questionnaire recapitulation, the percentage of 90% is included in the "Very Good" category.
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