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All Journal Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM)
Indra Muda
Universitas Medan Area, Indonesia
Humanities Social Sciences

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Pelaksanaan Prinsip Pelayanan Publik SAMSAT Medan Selatan dalam Meningkatkan Pemungutan Pajak Kendaraan Bermotor Roda Dua Dinda Emilia; Muhammad Husni Thamrin Nasution; Rosmala Dewi; Indra Muda
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 1, No 1 (2019): JIPIKOM APRIL
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v1i1.171

Abstract

Public services is a form of service provided by the bureaucracy or government to the public with the following problems : how does the implementation of Samsat Medan Selatan public service principles in increasing tax collection of motor vehicle tax, this research uses a descriptive qualitative method that uses data collection techniques, observation, interview, and documentation. Quite good but if seen from the realization of the tax revenue of two- wheeled motorbikes there was a decrease from 2016 to 2017 based on the results of the study it can be concluded that the Samsat southern field public service principle in increasing tax collection oftwo-wheeled motor vehicles is good enough, but what needs to be improved is how to motivate the public to want to participate in pay tax especially two-wheeled motor vehicles.
Co-Authors Dinda Emilia Muhammad Husni Thamrin Nasution Rosmala Dewi