Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Desentralisasi dan Kebijakan Publik (JDKP)
Ardiyansah Ardiyansah
Universitas Al-Khairiyah Cilegon
Humanities Economics, Econometrics & Finance Environmental Science Public Health Social Sciences Transportation Other

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Persepsi Masyarakat Terhadap Pelayanan Pembayaran Pajak Kendaraan Bermotor: Analisis Deskriptif Kuantitatif Mengenai Pembayaran Pajak Kendaraan Bermotor di Samsat Kota Cilegon Ardiyansah Ardiyansah; Munawaroh Munawaroh
JDKP Jurnal Desentralisasi dan Kebijakan Publik Vol. 2 No. 1 (2021): Maret 2021
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/jdkp.v2i1.2374

Abstract

The amount of service discrimination, lack of service certainty and low levels of community satisfaction are important issues that need to be addressed in the delivery of public services after the enactment of the Regional Autonomy policy. Payment of motor vehicle tax that is imaged as a convoluted service, has a very complicated procedure and there is no certainty about the time and openness of the required service costs. As a result of this all makes economic growth and investment in the regions become hampered which also affects national economic growth. This article aims to provide an overview of people's perceptions of motor vehicle tax services in the city of Cilegon. This study uses a quantitative approach with a sample size of 96 respondents who are taxpayers in the city of Cilegon. Based on the calculation of the average interpretation analysis, the results obtained 3.12 included in the interpretation criteria are quite good. But there are some improvements including the language used in serving the community, the completeness of the means of supporting payment services and the use of information technology to support motor vehicle tax services. Keywords: Public perception, Motorized Vehicle Tax, and Samsat Cilegon City.
Co-Authors Munawaroh Munawaroh