Article Per Year (5 Year)
p-Index From 2021 - 2026
0
P-Index
This Author published in this journals
All Journal JURNAL PHOTON Health Care : Jurnal Kesehatan
Jihan Natassa
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Chemistry Health Professions Medicine & Pharmacology Nursing Physics Public Health

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Hubungan Mutu
 Pelayanan Dengan Kepuasan Pasien BPJS Kesehatan Di Unit Rawat Inap RSUD Tengku Rafi’an Kabupaten Siak Jihan Natassa; Silvia Sri Dwijayanti
HEALTH CARE : JURNAL KESEHATAN Vol 8 No 2 (2019): Health Care : Jurnal Kesehatan
Publisher : STIKes Payung Negeri Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (302.282 KB)

Abstract

Abstract In realizing patient satisfaction one aspect that must be considered is the quality of health services that will be provided to patients, the quality of health services is the degree of perfection of services for health services in accordance with professional standards and service standards. The purpose of this study was to determine the relationship of service quality with BPJS patient satisfaction in the Inpatient Unit of Tengku Rafi'an Hospital Siak District in 2018. This type of research is a quantitative descriptive study with Cross Sectional design. The results showed Physical (Tangible) P- value 0.003 P-value Reliability 0.044, P-value Responsiveness 0.001, P-value Assurance 0.037, P-value empathy 0.002. It can be concluded, there is a relationship between the quality of service with BPJS Health patient satisfaction in the Inpatient Unit of Siak Regional General Hospital in 2018. It is expected that the results of this study can be used as input for Siak Regional General Hospital in order to improve patient satisfaction. Bibliography : 25 (2006-2017) Keywords : Service Quality, Patient Satisfaction
GAMBARAN PENGETAHUAN DAN KUALITAS HIDUP LANJUT USIA YANG MENGGUNAKAN GIGI TIRUAN DI DESA SIBUAK KECAMATAN TAPUNG KABUPATEN KAMPAR TAHUN 2015 Jihan Natassa; - Zulhidriani
Sistem Informasi Vol 7 No 01 (2016): Jurnal Photon
Publisher : LPPM Universitas Muhammadiyah Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/jp.v7i01.565

Abstract

The elderly must be use the denture to complete the needs of good life functionally and optimally. This research aims to determine the description of Knowledge and Life Quality Of Elderly Who Use The Denture at Sibuak Village, Tapung, Kampar In 2015. Type of this research is descriptive. The population of the elderly at Sibuak Village, Tapung, Kampar are 45 person. The sampling technique is total sampling technique. The method of data collection is questionnaire. The data is processed by a computer program and presented in frequency distribution table. Then, the results showed the most of the elderly respondents who use the denture about 60-74 years are 31 person (68.9%), the majority of female respondents are 28 person (62.2%), the majority of respondents with elementary education level are 21 person (46.7%), the majority of housewife respondents are 21 person (46.7%), the majority of GTLL denture types respondents are 23 person (51.1%), and a good level of knowledge of the majority of respondents are 23 person (51.1%), also the low quality of life respondents are 26 person (57.8%). Based on the results, the elderly should be more attention and take care for their oral cavity, they also can give the information about denture benefits to others. For sure, the dentist or dental health workers should lead the others to take care their oral cavity especially for edentolus patients, so they can reach a better life quality functionally and optimally.
Co-Authors - Zulhidriani Silvia Sri Dwijayanti