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All Journal GEMA : Jurnal Gentiaras Manajemen dan Akuntansi
M Nasir
Universitas Palembang

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ANALISIS TEAM WORK DAN PENGALAMAN KERJA TERHADAP PRODUKTIVITAS KERJA PEGAWAI RUMAH SAKIT PERTAMINA PRABUMULIH M Nasir
GEMA : Jurnal Gentiaras Manajemen dan Akuntansi Vol 9 No 1 (2017): GEMA : Jurnal Gentiaras Manajemen dan Akuntansi
Publisher : Sekolah Tinggi Ilmu Ekonomi Gentiaras

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Abstract

RACTRumah Sakit Pertamina Prabumulih(RSPP) is a medical institution that onstage KotaPrabumulih Sumatera Selatan has a duty to remain able to improve services more affordable for thequality and health status in order to manifest the highestWork experience is instrumental in improving a work effectiveness. Because people who haveexperience high employee will try to work can succeed as well as possible. Likewise, teamwork (teamwork) is also needed so that it can be established communication and good relationships betweenemployees in order to achieve company goals.The results showed Partially or simultaneous variable experience impact the team work and onwork productivity employees Rumah Sakit Pertamina Prabumulih(RSPP).
ANALISIS KEPUASAN KONSUMEN RESTORAN CEPAT SAJI KENTUCKY FRIED CHICKEN (KFC) CABANG KOTA PALEMBANG M Nasir
GEMA : Jurnal Gentiaras Manajemen dan Akuntansi Vol 8 No 1 (2016): GEMA : Jurnal Gentiaras Manajemen dan Akuntansi
Publisher : Sekolah Tinggi Ilmu Ekonomi Gentiaras

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Abstract

Service has the great potential in forming the perceptions and attitudes of consumer toobtain satisfaction. Customer satisfaction level is determined from type of product and service thatwill be able to be worth selling if continuously gets sales increased.Customer satisfaction factor be the essential element in long-term success especially infranchise companies which working in fast food area. To be an effective fast-food company so thecompany needs to make deliveries consistent, on time, food quality and the total service. KentuckyFried Chicken Palembang branch has the standard of service quality especially for officer whodirectly interacts with consumers by making some rules in accordance with the concept of servicequality. Result of data analysis shows there is effect between services to customer satisfaction inKFC Palembang branch.
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