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All Journal Value: Jurnal Manajemen dan Akuntansi International Journal of Digital Entrepreneurship and Business (IDEB)
Fransisca Laij
STIE Jakarta International College
Humanities Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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Authentic Leadership and Organizational Effectiveness at Private Universities: The mediating effect of Virtuousness Ahmad Nawaz; Fransisca Laij
International Journal of Digital Entrepreneurship and Business Vol 2 No 2 (2021): International Journal of Digital Entrepreneurship and Business (IDEB)
Publisher : STIE-JIC

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52238/ideb.v2i2.41

Abstract

The purpose of this study is to investigate the relationship between authentic leadership, organizational Virtuousness, and departmental effectiveness at private universities in Jakarta. Two-stage sampling was undertaken in this study. In the first stage, a sample of 17 private universities was selected using a simple random sampling technique. In the second stage, faculty members were randomly contacted from the selected departments from sampled private universities to fill out the questionnaire for this study. Data was collected from the experienced faculty members of various departments of private universities and processed through the Structural Equation Modelling - PLS technique. This study finds that Authentic leadership plays a significant role in cultivating a virtuous environment in a private university department and enhances organizational effectiveness within the department of private universities. Furthermore, the findings propose that organizations must reinforce significant internal powers such as authentic leadership and organizational Virtuousness to improve their efficiency and effectiveness. Authentic leadership, as an upbeat leadership style, can nurture positive qualities in the company. The amplifying and buffering roles of organizational Virtuousness will contribute to the organization’s effectiveness. Limitations of the study were primarily because the focus was on relatively contemporary topics like authentic leadership and organizational Virtuousness, which are part of the evolving research areas. There is little information available, particularly in the context of Indonesian organizations. Secondly, the number of items in the original survey instrument was too large to be efficiently answered in one questionnaire; therefore, it was cut short to a more appropriate scale with experts’ assistance.
MENGEKPLORASI HUBUNGAN KUALITAS JASA DAN KEPUASAN SISWA PROGRAM PRE-UNIVERSITY SELAMA PANDEMI COVID-19 Fransisca Laij; Powell Gian Hartono
Value : Jurnal Manajemen dan Akuntansi Vol. 18 No. 2 (2023): Mei - Agustus 2023
Publisher : Prodi Ilmu Manajemen, Fakultas Ekonomi Universitas Muhammadiyah Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32534/jv.v18i2.4491

Abstract

Penelitian ini mengeksplorasi hubungan kausalitas di antara kualitas jasa terhadap kepuasan siswa pada program pre-university di masa pandemi COVID-19. Populasi penelitian ini adalah siswa program pre-university yang diselenggarakan oleh Jakarta International College (JIC). Purposive sampling technique diadaptasi dengan beberapa kriteria sampel yang ditetapkan, yaitu responden merupakan siswa program pre-university yang diselenggarakan oleh JIC. Siswa Foundation Year (FY) yang dijadikan sampel merupakan siswa yang menjalani studi di masa pandemi COVID-19, serta siswa yang menjalani studinya melalui media daring sejak tahun 2020 – 2022. Alat analisis statistik yang digunakan adalah regresi linear berganda, serta uji instrumen dan analisis statistik deskriptif. Data empiris diolah menggunakan SPSS versi 22. Hasil yang didapatkan adalah reliabilitas, daya tanggap, jaminan, serta empati atas kualitas jasa berpengaruh positif terhadap kepuasan siswa. Analisis statistik deskriptif menunjukkan bahwa keseluruhan siswa program FY menunjukkan persepsi sangat puas atas kualitas jasa yang diberikan. Selain itu, walaupun secara statistik deskriptif menunjukkan bahwa persepsi siswa masuk pada kategori puas hingga sangat puas, penelitian ini memberi implikasi manajerial kepada institusi penyelenggara program untuk terus meningkatkan dimensi jaminan kualitas jasa untuk kepuasan siswa. Kata Kunci: Kualitas Jasa, Kepuasan Siswa, JIC, Foundation Year.
Co-Authors Ahmad Nawaz Powell Gian Hartono