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p-Index From 2021 - 2026
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All Journal Journal La Sociale Journal La Multiapp
Mochamad Tutuk Safirin
UPN ”Veteran” Jawa Timur
Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Engineering Social Sciences

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Journal : Journal La Multiapp

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Analyzing the Measurement of Employee Performance using Human Resources Scorecard Method and Analytical Hierarchy Process Baheshti, Ahmad; Safirin, Mochamad Tutuk
Journal La Multiapp Vol. 5 No. 3 (2024): Journal La Multiapp
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamultiapp.v5i3.1336

Abstract

PT. XYZ is a marine cargo expedition company engaged in cargo transportation services, shipping and sea distributors. This study aims to measure employee performance of PT. XYZ using Human Resources Scorecard (HRSC) method where the measurement system is based on 4 perspectives which include financial, customer, internal business process, and learning and growth perspective. The weighting method using the Analytical Hierarchy Process (AHP). The results can be concluded that the financial perspective performance is 3.62, the customer perspective performance is 4, the internal business process perspective performance is 4, and the learning and growth perspective performance is 3.87. Comprehensively, human resource performance is 3.78 (high). This indicates that comprehensive employee performance is good, but some improvements are needed so that employee performance can increase.
Evaluation of the Implementation of ISO 9001:2015 Quality Management System on HR Performance Nawwar, Maritza; Safirin, Mochamad Tutuk
Journal La Multiapp Vol. 6 No. 2 (2025): Journal La Multiapp
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamultiapp.v6i2.1866

Abstract

This research was conducted to measure the extent to which the implementation of the ISO 9001:2015 Quality Management System influences the HR performance of PT XYZ using the ISO 9001:2015 clause, namely Organizational Context, Leadership, Operations, Performance Evaluation, and Improvement as measuring tools. This research is quantitative in nature and the data was distributed to 56 PT XYZ staff using Google Form. The data obtained will be processed using SPSS software with the multiple linear regression analysis method. From the results obtained, it is known that the regression analysis equation is Y = 0.428 + 0.040X1 + 0.099X2 – 0.110X3 + 0.078X4 + 0.122X5. It can be said that the variables Leadership (X2), Performance Evaluation (X4), and Improvement (X5) have a significant influence on HR performance. This is supported by the linear regression equation which obtained a positive value on HR performance. Apart from that, with the linearity test it can be seen that the data produced is linear in relation to HR performance because the results obtained are greater than 0.05. Therefore, this research can be a consideration for improving the ISO 9001:2015 Quality Management System on HR performance.
Co-Authors Baheshti, Ahmad Dirgahayu Lantara Nawwar, Maritza Tirkaamiana, Dean