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All Journal Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Manajemen, Bisnis dan Kewirausahaan
Ainul Mufarichah
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Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Analysis of the Adaptability of Nurses during the Covid-19 Pandemic Ainul Mufarichah; Pardiman Pardiman; Siti Asiyah
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 4, No 3 (2021): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i3.2442

Abstract

Health workers in Indonesia who carry out medical service duties at the forefront during the COVID-19 pandemic have twice the risk of experiencing burnout syndrome. Furthermore, doctors who treat COVID-19 patients, both general practitioners and specialists, are twice as likely to experience emotional exhaustion and loss of empathy as those who do not treat COVID-19 patients. This study aims to examine the effect of the pandemic situation on adaptive performance and burnout syndrome. Furthermore, to determine the moderating role of management support between the influence of the pandemic situation on adaptive performance and burnout syndrome on adaptive performance. The data was obtained by purposive sampling on nurses working in the COVID-19 pandemic situation at Prasetya Husada Hospital in Malang Regency as many as 84 people out of 104 total population. Hypothesis testing using Warpps 7.0 path analysis. The results showed that there was a positive and significant effect of the COVID-19 pandemic situation on burnout syndrome. There was a positive and significant effect of the COVID-19 pandemic situation on adaptive performance. There is a positive and significant effect of burnout syndrome on adaptive performance. There is a significant influence from the COVID-19 pandemic situation which is moderated by the perception of management support (moderation 1) on adaptive performance. There is a significant effect of burnout syndrome moderated by perceived management support (moderation 2) on adaptive performance. 
Pengaruh Kualitas Layanan dan Inovasi Produk terhadap Kepuasan Pengunjung Wisata Boonpring Kabupaten Malang surya angaraputra; ainul mufarichah
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6799

Abstract

The development of the tourism sector requires destination managers to enhance visitor satisfaction through consistent service quality and sustainable product innovation. Boonpring Tourism Destination in Malang Regency, as a nature-based tourism attraction, needs to ensure that its services and tourism products are able to meet visitors’ expectations. This study aims to analyze the effect of service quality and product innovation on visitor satisfaction at Boonpring Tourism Destination, Malang Regency. This research employed a quantitative approach with a cross-sectional design. Data were collected through questionnaires distributed to 150 visitors who visited the destination in August 2025. Data analysis was conducted using simple linear regression with the assistance of SPSS software. The results indicate that service quality and product innovation have a positive and significant effect on visitor satisfaction, both partially and simultaneously. These findings suggest that consistent improvement in service quality and continuous development of tourism product innovation play a crucial role in shaping visitor satisfaction. The implications of this study are expected to serve as a reference for tourism managers in formulating strategies to enhance service quality and product innovation in order to improve competitiveness and ensure the sustainability of tourism destinations.
Co-Authors Pardiman Pardiman Siti Asiyah surya angaraputra