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All Journal Iqtishoduna: Jurnal Ekonomi Islam Moderasi : Journal of Islamic Studies MONETARIUM: Journal of Economy Business and Management
Siti Nur Latifah
Institut Agama Islam Syarifuddin Lumajang
Religion Humanities Economics, Econometrics & Finance Social Sciences

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Pengaruh Penerapan Etika Bisnis Muhammad Saw Terhadap Customer Retention dan Dampaknya Terhadap Peningkatan Pendapatan Internal Stakeholders (Studi Kasus pada Unit Usaha Penjualan dan Jasa Penggilingan Daging Pelita Jaya Jember) Siti Nur Latifah
IQTISHODUNA: Jurnal Ekonomi Islam Vol 8 No 1 (2019): April
Publisher : Program Studi Ekonomi Islam Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Syarifuddin Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (705.865 KB)

Abstract

Muhammad SAW is a business actor who is the best model in commercial practice. Muhammad's success in business was influenced by his personality and behavior, where Muhammad SAW always applied ethical values ​​in trading. Muhammad's business ethics in his business practices are: shiddiq, fathanah, tabligh and trust in order to be able to retain customers (Customer Retention). This study aims to analyze the effect of the application of Muhammad Saw's Business Ethics to Customer Retention and Its Impact on Increasing Internal Stakeholder Income (Case Study in Pelita Jaya Jember Meat Sales and Milling Service Business Unit). The population in the study is all consumers who are not limited in number who are consumers in the Business Unit of Sales and Meat Milling Services of Pelita Jaya Jember, while the sampling in this study uses Quota Sampling techniques and Accidental Sampling, then set as many as 100 respondents with Accidental sampling techniques Sampling is a sampling procedure that selects samples from people or units that are easily found or accessed. This study uses Path Analysis or Path Analysis. Data were tested using the Classical Test for Normality, Heterocedasticity, Multicollinearity and Autocorrelation. Hypothesis testing is done using IBM SPSS Version 25.0 The results of the analysis show that the Business Ethics of Muhammad SAW (X) had a significant effect on Customer Retention (Z) with direct influence path coefficients of 0.566. Muhammad SAW's Business Ethics (X) has a significant effect on the Increase in Income of Internal Stakeholders (Y) with direct influence path coefficients of 0.154. In addition, Customer Retention (Z) also has a significant effect on the Increase in Income of Internal Stakeholders (Y) with direct effect path coefficients of 0.699. The indirect influence of Muhammad SAW's Business Ethics (X) on Increased Income of Internal Stakeholders (Y) through Customer Retention (Z) is significant with standardize coefficients of 0.395. Keywords: Muhammad Saw Business Ethics, Customer Retention, Internal Stakeholder Income
Pengaruh Penerapan Etika Bisnis Muhammad Saw Terhadap Customer Retention dan Dampaknya Terhadap Peningkatan Pendapatan Internal Stakeholders (Studi Kasus pada Unit Usaha Penjualan dan Jasa Penggilingan Daging Pelita Jaya Jember) Siti Nur Latifah
IQTISHODUNA: Jurnal Ekonomi Islam Vol. 8 No. 1 (2019): April
Publisher : Program Studi Ekonomi Islam Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Syarifuddin Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (705.865 KB)

Abstract

This study aims to analyze the effect of the application of Muhammad Saw's Business Ethics to Customer Retention and Its Impact on Increasing Internal Stakeholder Income (Case Study in Pelita Jaya Jember Meat Sales and Milling Service Business Unit). The population in the study is all consumers who are not limited in number who are consumers in the Business Unit of Sales and Meat Milling Services of Pelita Jaya Jember, while the sampling in this study uses Quota Sampling techniques and Accidental Sampling, then set as many as 100 respondents with Accidental sampling techniques Sampling is a sampling procedure that selects samples from people or units that are easily found or accessed. This study uses Path Analysis or Path Analysis. Data were tested using the Classical Test for Normality, Heterocedasticity, Multicollinearity and Autocorrelation. Hypothesis testing is done using IBM SPSS Version 25.0. The results of the analysis show that the Business Ethics of Muhammad SAW (X) had a significant effect on Customer Retention (Z) with direct influence path coefficients of 0.566. Muhammad SAW's Business Ethics (X) has a significant effect on the Increase in Income of Internal Stakeholders (Y) with direct influence path coefficients of 0.154. In addition, Customer Retention (Z) also has a significant effect on the Increase in Income of Internal Stakeholders (Y) with direct effect path coefficients of 0.699. The indirect influence of Muhammad SAW's Business Ethics (X) on Increased Income of Internal Stakeholders (Y) through Customer Retention (Z) is significant with standardize coefficients of 0.395.
Model Dinamika Sosio Ekonomi  Ibnu Khaldun: Korupsi sebagai Determinan Kemiskinan di Pulau Jawa Latifah, Siti Nur
MONETARIUM: Journal of Economics Business and Management Vol. 2 No. 1 (2025): MONETARIUM: Journal of Economy Business and Management
Publisher : PC Ikatan Sarjana Nahdlatul Ulama Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71155/nhprj146

Abstract

In Islamic history, one of the scholars who discussed the problem of poverty was Ibnu Khaldun. In his analysis, the phenomenon of the rise and fall of a civilization is not only caused by economic variables, but also by a number of non-economic factors. Therefore, in his book entitled "Muqaddimah", he tries to determine interrelated factors such as the role of moral, psychological, political, economic, social and demographic factors. Ibnu Khaldun's explanation shows that poverty is a classic problem and has broad and complex dimensions, so that policy strategies in efforts to eradicate it cannot have one role. Ibn Khaldun's social dynamics model, which is still abstract, is then proxyed into several economic and non-economic variables. Some of these variables are poverty level, Government Expenditures (in the field of social protection), Corruption Crimes, Human Development Index (HDI), Gross Regional Domestic Product (GRDP), Government Investment and Gini Ratio. Sharia parameters are one of the non-economic parameters (moral approach) that are interesting and differentiate between Ibn Khaldun's social dynamics model and the poverty measurement model that has been widely used by researchers. The aim of this research is that with Ibnu Khaldun's dynamic model approach, it is hoped that it will be able to provide solutions in terms of alleviating poverty in various regions, including the island of Java. The data used in this research is panel data, which is a combination of cross-section and time-series data. The panel data in this research uses 6 provinces starting from 2018-2022 using the Panel Data Regression method. The research results show that Government Expenditures (in the field of social protection), Human Development Index (HDI), Gross Regional Domestic Product (GRDP), Government Investment and the Gini Ratio have a significant effect on the number of poor people on the island of Java. Meanwhile, the number of corruption cases has an insignificant effect on the number of poor people on the island of Java.
Perilaku Konsumen Produk Halal dalam Kerangka Maqashid Syariah: Integrasi TPB, Life Style, dan Health Consciousness Latifah, Siti Nur
Moderasi : Journal of Islamic Studies Vol. 5 No. 2 (2025): Desember
Publisher : Lajnah Ta'lif wan Nasyr Nahdlatul Ulama (LTN-NU) Kabupaten Probolinggo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54471/moderasi.v5i2.162

Abstract

This study aims to analyze the application of the Theory of Planned Behavior, Lifestyle, and Health Consciousness to Consumer Behavior in halal products, with Intention as an intervening variable (Study on Millennial Generation Consumers). The research employs Path Analysis, and hypothesis testing was conducted using IBM SPSS Version 25.0. The results of the first path analysis show that the Health Consciousness variable has a direct and significant influence on Intention. This finding aligns with the objectives of Maqāṣid al-Sharī‘ah, particularly ḥifẓ al-nafs (protection of life), as health awareness encourages consumers to choose products that are safe, healthy, and halal to preserve their well-being and quality of life. Meanwhile, the variables Attitude, Subjective Norms, Perceived Behavior Control, and Lifestyle have direct but insignificant effects on Intention. The second path analysis indicates that Subjective Norms and Intention have a direct and significant influence on Consumer Behavior. This corresponds to Maqāṣid al-Sharī‘ah, especially ḥifẓ al-dīn (protection of religion) and ḥifẓ al-‘aql (protection of intellect), as social norms within Muslim communities are often shaped by Islamic values that encourage consumption behaviors aligned with halal and ṭayyib principles. Conversely, Attitude, Perceived Behavioral Control, Lifestyle, and Health Awareness show direct but insignificant effects on Consumer Behavior. In the indirect effect pathway, Health Awareness influences Intention and subsequently impacts Consumer Behavior among millennial consumers of halal-labeled health drinks. This result is also consistent with Maqāṣid al-Sharī‘ah, as health awareness leading to the choice of halal, healthy, and safe products supports the preservation of life (ḥifẓ al-nafs) and intellect (ḥifẓ al-‘aql). Moreover, choosing halal products reflects the proper and beneficial use of wealth (ḥifẓ al-māl), ensuring consumption practices guided not merely by lifestyle preferences but by individual and societal well-being.
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