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Jeddy J. Sardjono
Faculty of BINUS BUSINESS SCHOOL, BINUS UNIVERSITY, JWC Campus, Jl. Hang Lekir I No. 6, Senayan, Jakarta 12120
Economics, Econometrics & Finance

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MENINGKATKAN KUALITAS PADA PROSES PENGISIAN PULSA ELEKTRIK DENGAN MENGGUNAKAN METODE SIX SIGMA Harjono, Johnny; Sardjono, Jeddy J.
Journal of Business Strategy and Execution Vol 3, No 1 (2010): Published on November 2010
Publisher : Bina Nusantara University

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In globalization era recently, communication became a very important needed, not only a few industries engaged in telecommunications to compete getting a lot of customers, it is also done by the distribution industry of electrical pulses, one of them is GrahaPulsa.com. GrahaPulsa.com should notice to customer satisfaction in the process of charging the pulse. Recently GrahaPulsa.com has problems which is the slowness off reload transaction processing, thereby affected customer satisfaction. This significantly effect in the sales process pulses. Therefore, is used a concept called "Six Sigma" that seeks to reduce the potentially become a problem and also to improve the quality of the pulse charging process to make it better. The measures contained in the Six Sigma Define - Measure - Analyze - Improve - Control (DMAIC). The solution is obtained by making the process of perfecting the technology and procedures within the company that are directly related to the electrical pulse charging and control process, so the process improvements that have been made can be maintained and to prevent the defect does not happen again and to improve the quality of the process of charging electric pulse. Six Sigma is proven to improve the quality of charging electrical pulses by increasing the speed of the charging the pulse at GrahaPulsa.com.
ANALISA OPTIMALISASI LINI PRODUKSI PENGEMASAN SUSU BUBUK TERPASANG DI PT. TIGARAKSA SATRIA, TBK. Aditia, Denny; Sardjono, Jeddy J.
Journal of Applied Finance & Accounting Vol. 4 No. 2 (2012): Publish on June 2012
Publisher : Bina Nusantara University

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The topic for analysis is the capacity of the production line in PT. TIGARAKSA SATRIA, TBK. where an increase in production capacity is necessary to meet customer demand. First the researchers studied background literature, and then determined the topics to be discussed. Furthermore, they identified and formulated the problem in detail. The researchers then conducted field observations to collect data and processed the data using capacity measurement theory, and linear programming. They then analyzed the results and determine useful conclusions and suggestions for the company. The results of the data processing, gave a total installed production capacity and the remaining available capacity. It was suggested to the company that not too much should be spent producing products of high variation due to wasted setup time. In addition, companies are advised to have a generator set with the aim of reducing the time wasted due to electricity blackouts.
Co-Authors Denny Aditia Johnny Harjono