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All Journal Jurnal Fokus Manajemen Bisnis
Tirta Ardami Ardiningsing
Universitas Islam Indonesia
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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PENGARUH PERSEPSI RISIKO DAN DUKUNGAN PEMERINTAH TERHADAP MINAT PENGGUNAAN MOBILE BANKING: PERAN PEMEDIASI PERSEPSI KEGUNAAN Maulidyati Aisyah; Tirta Ardami Ardiningsing
Jurnal Fokus Manajemen Bisnis Vol. 12 No. 1 (2022)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v12i1.5987

Abstract

The Covid-19 pandemic has influenced the government to implement various policies as a form of support to break the chain of the spread of the Covid-19 virus. In addition, the presence of the Covid-19 pandemic requires people to switch from cash transactions to non-cash transactions to prevent exposure to the Covid-19 virus. Technological developments support this transition with the presence of mobile banking to facilitate non-cash transactions. This study aims to determine the effect of perceived risk and government support on interest in using mobile banking with perceived usefulness as a mediating variable. This type of research is quantitative research and uses a questionnaire to obtain data which is then processed using Structural Equation Modeling-Partial Least Square (SEM-PLS) software. The results of the study prove that risk perception has the most influence on interest in using mobile banking, while government support does not influence the use of mobile banking.
Co-Authors Maulidyati Aisyah