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Rio Aprianto
Universitas Negeri Padang
Economics, Econometrics & Finance

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PENGARUH DUKUNGAN SUPERVISOR DAN IKLIM ORGANISASIONAL TERHADAP SERVICE-ORIENTED ORGANIZATIONAL CITIZENSHIP BEHAVIOUR PADA KARYAWAN HOTEL DI KOTA PADANG Rio Aprianto; Thamrin Thamrin; Syahrizal Syahrizal
Jurnal Ecogen Vol 2, No 1 (2019): Jurnal Ecogen
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmpe.v2i1.6131

Abstract

The purpose of this study was to determine the effect of the influence of Supervisor Support and Organizational Climate on Service-Oriented Organizational Citizenship Behavior in Hotel Employees in the City of Padang. This type of research is descriptive causative. This research was conducted in the city of Padang. While the time of the study was conducted in 2018. The population in this study were 4-star hotel employees in Padang city with a sample of 100 people taken by simple random sampling. Data is processed using multiple linear regression using SPSS 16.0. The results showed that supervisor support had a significant positive effect on Service-Oriented Organizational Citizenship Behavior, organizational climate had a significantly positive effect on Service-Oriented Organizational Citizenship Behavior at α = 0.05Keyword: Supervisor Support, Organizational Climate, OCB, SO-OCB
Co-Authors Anak Agung Gede Sugianthara Syahrizal Syahrizal