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Foo Yin-Fah
Sunway University
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other

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Predicting Taxpayers? Intentions of Adopting Electronic Tax-Filing (E-Filing) in Malaysia Tan Teck Hong; Foo Yin-Fah
Journal of Accounting, Business and Management (JABM) Vol 19 No 2 (2012): October
Publisher : STIE Malangkucecwara

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Abstract

The objective of this paper is to examine the relative importance of adoption determinants, as defined by effort expectancy, performance expectancy, perceived risk, personal innovativeness, web self-efficacy and social influences in predicting intention to use e-filing in Malaysia. The results showed that the usefulness and ease of use of the e-filing system, social referents? opinion relating to e-filing and high control in the ability to use web site were statistically significant determinants of tax e-filing adoption. The Inland Revenue Board (IRB) should continue to raise the awareness of uninformed and inexperienced users to use e-filing through education, which would in turn push taxpayers to file their tax returns electronically.
Co-Authors Tan Teck Hong