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Journal : JURNAL ILMIAH KESEHATAN KEPERAWATAN

ALASAN BERHENTI MEROKOK PADA WANITA MANTAN PECANTU ROKOK DI KOTA MADIUN Setyawati, Any
Jurnal Ilmiah Kesehatan Keperawatan Vol 13, No 3 (2017): JURNAL ILMIAH KESEHATAN KEPERAWATAN
Publisher : LPPM STIKES MUHAMMADIYAH GOMBONG

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (474.383 KB) | DOI: 10.26753/jikk.v13i3.229

Abstract

Smokers in Indonesia increased in the age group above 15 years, namely 34.2 percent (2007), 34.7 percent (2010), and the latest data reached 36.3 percent (2013). The data shows if the proportion of female smokers reached the highest figure of 4.7% in Papua. Head of Madiun City Health Office drg. Widwiono asserted, the determination of the area without smoking is done because in the city the number of active smokers is quite high. Results of the Clean and Healthy Lifestyle survey (PHBS) show, of the 1,200 houses surveyed, 646 homes are among active smokers. This shows half more, 53.86% of the surveyed smokers. This study aims to determine the factors that affect the process of quitting smoking in women former cigarette addicts. This research method is qualitative research, with approach of Grounded theory. Data collection was done to 10 female respondents of former cigarette addicts with in-depth interview method. Data analysis & coding used in this research is triangulation of data that is done continuously until the data obtained saturated. The results show that the process of quitting smoking can successfully require a support from within yourself and from outside. Intentions that arise in themselves are greater than the support provided by family and peers. Based on these results it is concluded that for a woman smoker, to stop her smoking habit there must be a strong reason arising from within oneself without any coercion from anywhere. Key word : Ex- addict, Smoke, Woman 
HUBUNGAN MUTU PELAYANAN TERHADAP MINAT MEMANFAATKAN KEMBALI PELAYANAN DI UNIT RAWAT JALAN RUMAH SAKIT TK. IV MADIUN Setyawati, Any
Jurnal Ilmiah Kesehatan Keperawatan Vol 14, No 2 (2018): JURNAL ILMIAH KESEHATAN KEPERAWATAN
Publisher : LPPM STIKES MUHAMMADIYAH GOMBONG

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (601.512 KB) | DOI: 10.26753/jikk.v14i2.279

Abstract

Quality of service and customer satisfaction are key factors affecting the purchase of products or services. Interest visits are influenced by several factors: product quality, cost, promotion, human resources, place and process. Hospital Tk. IV Madiun still has not conducted an optimum service quality evaluation that resulted in a decrease in patient visits and patient complaints regarding services in determining the patient's interest to reuse the services. This purpose to analyzed the relationship of service quality to the interest of re-utilizing the service in the outpatient unit of Madiun Level IV Hospital.Survey with cross sectional approach  the process of data retrieval done in the same time between the independent variables and variables bound. With a population of 331 and a sample of 77 respondents. Resulth : The number of respondents was 53.2% female and 46.8% of men, with the highest percentage of age between 36-45 years old 35.1% and the most employed as housewife 26% with secondary education 49.4%. Result of research about service quality that is equal to 76,6% say good, but interest to return low that is 49,4%. Conclusion there was a relationship of service quality to the interest of reusing the service in outpatient Tk Iv Madiun hospital. Key word : customer satisfaction, quality, service, Â