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All Journal Jurnal Pengabdian Masyarakat Jamak Jurnal Administrasi Terapan
Carla Tousalwa
Politeknik Negeri Ambon
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Pemusnahan Arsip Pada Kantor Desa Amahusu Kecamatan Nusaniwe Kota Ambon Carla Tousalwa; Deflin T Nanulaitta; Evandro A.W Manuputty
JURNAL PENGABDIAN MASYARAKAT JAMAK Vol 3, No 2 (2020)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jpmj.v3i2.625

Abstract

Pemusnahan arsip adalah kegiatan mengurangi jumlah arsip yang yang telah melampaui batas penyimpanan dan tidak memiliki nilai guna (Barthos, 2016). Pada Kantor  Negeri Amahusu ditemukan adanya sebahagian besar  arsip yang telah melampaui masa penyimpanan tercampur dengan arsip yang masih aktif dipakai dan juga ditemukan arsip yang telah dimakan rayap, hal ini mengakibatkan kelambatan dalam proses pencarian arsip yang akan digunakan dan menyebabkan inefisiensi biaya pemeliharaan arsip dan dapat mengganggu kesehatan petugas kearsipan. Pemusnahan arsip juga pernah dilakukan oleh kantor ini dengan cara arsip dikumpulkan kemudian dibakar tanpa memperhatikan penggolongan arsip tersebut, proses ini  tidak sesuai dengan prosedur pemusnahan arsip yang baik dan benar. Adapun Tujuan dari kegiatan pelatihan ini adalah : Menganalisis pengelolaan manajemen kearsipan terutama pemusnahan arsip yang tepat  pada Kantor Negeri Amahusu dan Mengidentifikasi permasalahan pengelolaan manajemen kearsipan terutama pada proses pemusnahan  arsip pada Kantor Negeri Amahusu. Kegiatan pengabdian ini dilaksanakan selama 2 (dua) hari yaitu pada tanggal 10 – 11 November 2018 bertempat di gedung Pertemuan Desa Amahusu yang diikuti oleh 19 orang peserta yang merupakan perwakilan dari Staf Pemerintah Negeri Amahusu, Staf Saniri Negeri, Staf RT/RW, Lembaga Pendidikan dan Lembaga Keagamaan yang ada dalam desa Amahusu. Kegiatan pengabdian ini dilakukan dengan metode : Ceramah dan Praktek.Hasil yang dicapai dari kegiatan pengabdian ini Membantu staff dan saniri Negeri dalam memusnahkan  arsip pada Kantor Negeri Amahusu  dengan baik sesuai dengan aturan dan mekanisme pemusnahan arsip, Membantu staff dan saniri Negeri Amahusu dalam mengatasi permasalahan pemusnahan arsip, Mengharapkan para staff dan saniri Negeri Amahusu yang telah mengikuti kegiatan pelatihan ini, dapat membantu pihak atau instansi yang lain yang berdomisili di Negeri Amahusu yang menghadapi masalah pemusnahan arsip.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pengguna Jasa Penyeberangan Rute Waipirit-Hunimua Nizwar Nizwar; Carla Tousalwa; Anthoneta Telsy Waelauruw
Jurnal Administrasi Terapan Vol. 3 No. 1 (2024): MARET
Publisher : P3M Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jat.v3i1.2524

Abstract

This study aims to determine the effect of service quality on passenger satisfaction using the ferry service route Waipirit- Hunimua. This research was conducted against the background of the importance of maintaining consumer loyalty by providing satisfaction to them through quality services. This research is quantitative research with simple linear regression technique. Collecting data using a questionnaire distributed to 100 respondents. Data processing is carried out with the help of SPSS 22 software. From the research that has been done, it can be concluded that there is a positive influence of service quality on passenger satisfaction using the ferry service for route Waipirit-Hunimua. The contribution of service quality to passenger satisfaction is 84.5% while the remaining 15.5% is influenced by other variables not examined in this study. The regression equation obtained is consumer satisfaction = 6.434+0.204 (Service Quality) Keywords : Influence, Service Quality, Passenger Satisfaction
PENGARUH FASILITAS KERJA TERHADAP EFEKTIVITAS KERJA PEGAWAI PADA KANTOR BADAN KEPEGAWAIAN DAERAH PROVINSI MALUKU Mery Watloly; Carla Tousalwa; Stevanus Johan Gomies
Jurnal Administrasi Terapan Vol. 4 No. 1 (2025): Maret
Publisher : P3M Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jat.v4i1.3158

Abstract

This study aims to analyze the effect of workplace facilities on employee work effectiveness at the Regional Personnel Agency of Maluku Province. Workplace facilities can influence employee work effectiveness. This research was conducted at the Regional Personnel Agency of Maluku Province to determine whether workplace facilities affect employee work effectiveness. This study uses a quantitative approach with a survey method, where data was obtained through questionnaires distributed to employees of the Regional Personnel Agency of Maluku Province. The sample taken in this study consisted of 44 employees. The method used in this research is a simple linear regression analysis method with the help of SPSS version 26 software, resulting in the regression equation Y = 25.305 + 0.195X. The hypothesis testing results show a t-count value of 2.113 with a probability of 1.68 or (p < 0.05). The test results indicate that the independent variable (workplace facilities) influences the dependent variable (employee work effectiveness) by 95%, while the remaining 5% is influenced by other variables. Based on these research findings, it can be concluded that workplace facilities have a positive and significant effect on employee work effectiveness at the Regional Personnel Agency of Maluku Province. Keywords : Work facilities; Work Effectiveness
PENGUKURAN EFEKTIVITAS KAMPANYE MARKETING MULTI-CHANNEL: PENDEKATAN STATISTIK UNTUK MENGIDENTIFIKASI FAKTOR KUNCI KEBERHASILAN Deflin Tresye Nanulaitta; Carla Tousalwa; Stevanus Johan Gomies
Jurnal Administrasi Terapan Vol. 4 No. 1 (2025): Maret
Publisher : P3M Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jat.v4i1.3400

Abstract

This research develops a framework for measuring the effectiveness of multi-channel marketing campaigns using a statistical approach to identify key success factors in the Indonesian market context. Through a quantitative cross-sectional research design involving 145 companies with at least three active marketing channels, this study integrates structured surveys, secondary data on campaign performance metrics, and marketing data audits. Multivariate statistical analysis reveals significant correlations between channel integration levels and campaign effectiveness, with social media excelling in customer engagement (β=0.42), email marketing in conversion rate (β=0.37), and content marketing in brand awareness (β=0.45). Path analysis identifies significant synergistic effects between combinations of social media and email marketing (path coefficient=0.56) that increase conversion rates by 2.3 times. Using random forest algorithm (83.7% accuracy), five key success factors were identified: message personalization based on audience segmentation, visual and narrative consistency across channels, optimal communication timing, cross-platform data integration, and content alignment with customer journey. Machine learning-based attribution models proved significantly more accurate (89.3%) than traditional models. The research also found significant variations in multi-channel strategy effectiveness based on industry characteristics and audience segments, encouraging differentiated approaches. The measurement framework developed offers practical tools for marketers to optimize multi-channel campaigns and maximize return on marketing investment. Keywords: multi-channel marketing, attribution modeling, campaign effectiveness, statistical approach, channel integration
Co-Authors Anthoneta Telsy Waelauruw Deflin T Nanulaitta Deflin Tresye Nanulaitta Manuputty, Evandro Mery Watloly Nizwar Nizwar Stevanus Johan Gomies