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All Journal Jurnal Manajemen Kesehatan Indonesia Media Keperawatan Indonesia
Retnaningsih Retnaningsih
RSUP Dr. Kariadi Semarang
Decision Sciences, Operations Research & Management Health Professions Medicine & Pharmacology Nursing Public Health

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Family Satisfaction of Covid-19 Patients with the Information Delivery Process and Hospital Services Heru Noor Ramadhan; Angilian Budi Ardhianto; Elly Yuliastuti; Tujo Tujo; Amin Husni; Retnaningsih Retnaningsih
Media Keperawatan Indonesia Vol 4, No 3 (2021)
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1689.938 KB) | DOI: 10.26714/mki.4.3.2021.175-181

Abstract

Patients /Family patients satisfaction is an indicator to assess the quality of a hospital. During the Covid-19 pandemic, several problems emerged related to the quality of information provision and services provided. The purpose of this study was to describe the family satisfaction of Covid-19 patients with the provision of information and services provided. This research is a quantitative observational descriptive study with a variable of family satisfaction of covid-19 patients with the information and services provided. The population in this study is the families (husband / wife) of patients who recovered and were treated in the Covid-19 Isolation Ward RSUP dr. Kariadi Semarang with totaling 40 people. Sampling was done by using purposive sampling technique and the resulting sample was 30 respondents. Measurement of variables using a questionnaire providing information and service delivery. The results showed that the average patient's family expressed satisfaction with the provision of information (> 30) and services provided (>42). Innovation is needed to further improve service quality so that service quality will be even better.
The Analysis of Research Center Establishment Preparation at dr. Kariadi Hospital, Semarang Retnaningsih Retnaningsih; Anies Retnaningsih; Chriswardani Suryawati
Jurnal Manajemen Kesehatan Indonesia Vol 10, No 2 (2022): Agustus 2022
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.10.2.2022.175-184

Abstract

Background: A good preparation is required to set up a research center. Management support, planning, infrastructures, human resources, and funding are factors that are closely related to the requirements of the establishment of a research center.Objective: To analyze the preparation of the research center establishment at dr. Kariadi Hospital, Semarang.Method: This study was using analytic descriptive. As many as 180 respondents consisting of : hospital directors, heads of medical staff unit, specialists, general practitioners, paramedics, and interns, were involved in this study. Data collection was done through structured questionnaires. The data analysis including univariate analysis, bivariate analysis using chi-square, and multivariate analysis using logistic regression.Results: Factors that are significantly related to the preparation of the research center establishment are management support (p value 0.005; probability level of 39.66%), infrastructure (p value 0.020; probability level 35.97%), organizational system (p value 0.041; probability level 35.02%). Other factors that are not directly related to the preparation of a research center establishment are research personnel, quality criteria, research startups, achievement progress and constraints.Conclusion: Preparation for the establishment of a research center requires a full support of hospital management, both internal and external support.
Co-Authors Amin Husni Angilian Budi Ardhianto Anies Retnaningsih Elly Yuliastuti Heru Noor Ramadhan Tujo Tujo