A.C.I.D. Karunarathne
Department of Tourism Studies, Uva Wellassa University, Badulla, Sri Lanka

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The impact of hotel attributes on room rate in star graded hotels in Colombo, Sri Lanka A.C.I.D. Karunarathne; D A C Silva
Journal of Sustainable Tourism and Entrepreneurship Vol. 2 No. 3 (2021): March
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/joste.v2i3.557

Abstract

Purpose: The purpose of this study was to examine how the availability or absence of different hotel attributes affect the room rate during a given period. This study identified the impact of various hotel attributes on the room rate. Research methodology: Published data on available hotel attributes, and room rates of selected room categories of star-graded hotels in Colombo district, Sri Lanka, were gathered online through booking.com. The Ordinary Least Squares (OLS) method was used to estimate the impact of key determinants under hotel amenities, quality signals, and locational attributes. Results: The results revealed eleven key attributes of the room rate in star-graded hotels, illustrating the positive impact from seven determinants and the negative impact from four determinants. Hotel class or star grade was the most significant determinant in the room rate, which generally determines the pricing behavior and service quality and most of the attributes and characteristics in a hotel. Availability of a business center, location of the hotel, fitness center/spa, total number of rooms in the hotel, room size, and view from room also significantly determined the room rate. Limitations: Booking.com, as the most popular Online Travel Agent (OTA) used in Sri Lanka, it was assumed that the information is frequently updated. The study was extended for the hotels in the Colombo district, and hence, the results were based on the point data, which may not be an islandwide representation or year through data. Contribution: As theoretical applications are underused in pricing and revenue decisions in the Sri Lankan hotel sector, results will lead to advance the decision making of practitioners, and this study will be a complement to the lack of literature in the field of revenue management in Sri Lankan context and may encourage future researchers laying an inspiring beginning.
Revival of Sri Lankan Wildlife Tourism Operation in New Normal Conditions of Covid -19: Challenges and Readiness H.P.P.M. Pathiraja; A.C.I.D. Karunarathne; Vindya Hewage; H.N. Jayawardena
Journal of Sustainable Tourism and Entrepreneurship Vol. 3 No. 2 (2022): January
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/joste.v3i2.1353

Abstract

Purpose: Wildlife tourism industry as a form of nature-based tourism was a rapidly growing niche market segment & has developed a revenue platform for many economies. Outstretching the Pandemic of COVID-19, badly hit with wildlife tourism sector too. Nevertheless, it is a contemporary need to rejuvenate the current market segments to reconstruct tourism industry potentials. This study explores the ways and means to revival of wildlife tourism operations with the challenges of COVID-19. Methodology/approach: This study used a qualitative research approach. Primary data was collected from 16 wildlife service providers at Minneriya national park using the purposive sampling technique. Content analysis was used to analyze the data. Results/findings: The study's findings revealed operational, financial, labor-related, communication, technology & economic impact as the existing challenges in wildlife tourism operations during pandemics & introducing recreational activities, health & safety measures, technology, policy planning, etc. should be key priorities to revive the wildlife tourism sector in a post-COVID-19 scenario. Limitations: The study limited to the Minneriya National Park and given the number of existing national parks in Sri Lanka, the geographical region is comparatively smaller. Contribution: The outcome of this study recommends the Sri Lankan policy makers to identify the gaps to promote wildlife tourism from the perspective of service providers. The pandemic has created a sustainable platform to rejuvenate the wildlife tourism which it has been enabled to address the issues in long-term. Novelty: Based on the results, there should be strong transformational strategies to avoid the worst effects of future operation: such as government involvement, financial facilities, promotions, and research & development. This study identified a response mechanism to attract travelers to achieve a niche market segment. It will manifest the significance to the future generation, policymakers, and academic students to grab value scale for future operation in new normal conditions and post-COVID-19.