Article Per Year (5 Year)
p-Index From 2021 - 2026
0
P-Index
This Author published in this journals
All Journal JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice)
Satibi Satibi
Magister Manajemen Farmasi, Fakultas Farmasi, Universitas Gadjah Mada
Health Professions Medicine & Pharmacology Public Health

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
ANALYSIS THE PERFORMANCE OF THE REGIONAL HEALTH INSURANCE UNIT OPERATOR OF YOGYAKARTA APPROACHED BY THE BALANCED SCORECARD Lamlay Sarie; Achmad Fudholi; Satibi Satibi
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 1, No 4
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.48

Abstract

Measuring performance comprehensively on Technical Implementation Unit of the Regional Health InsuranceProvider (UPT PJKD) Yogyakarta as Administration Provider of Yogyakarta Regional Health Insurance Program(Jamkesda) with the Balanced Scorecard approach through four perspectives of customers and stakeholders, financial,internal business processes, and employees and organization capacity so that the achievement of performance havebeen made known. In this study designed non-experimental case study was descriptive. Data collected in the form of quantitativedata (questionnaire with closed questions Likert scale system of one to four, and financial statements PJKD YogyakartaUPT) and qualitative. The sampling technique used was purposive sampling. Criteria used for the respondentcustomers are not permanent teachers (GTT) I non-permanent employees (PTT) and auxiliary power (Naban) 100people, and the respondent employees consisting of officers UPTD PJKD Yogyakarta.The results showed on Customers and Stakeholders Perspective showing that the lowest value gap 5 is onthe dimensions of Responsiveness, -0,57. And the lowest perception level is on the dimensions of Empathy 3,17,this suggests that the Office of the UPT PJKD has provided satisfactory service quality for participants Jamkesda.Financial perspective suggests that the realization of UPT PJKD Yogyakarta Reimbursement in 2010 was Rp. 132 734 000, Internal Business Processes perspective suggests that: average administration service waiting time is between30-60 minutes, and the average time required to obtain reimbursement of funds is between 1 week to 1 month.Employees and Organization Capacity perspective suggests that average value Human Capital, Information Capitaldan Organization Capital officer UPTD PJKD Yogyakarta is between 60% 80% from the hope, it means a lot of officershave high performance. Key words: Analysis of the performance, Administration Provider, the Regional Health Insurance, BalancedScorecard.
EVALUATION OF PHARMACY MANAGEMENT INFORMATION SYSTEM IMPLEMENTATION BASED ON USER PERCEPTION IN IMMANUEL HOSPITAL BANDUNG Randy Tampa'i; Satibi Satibi; Gunawan Pamudji
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 2, No 3
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.82

Abstract

Technology and information systems can help an organization to execute various activities accurately, punctually and in good quality, so that can increase the efficiency, effectivenesss and competitiveness of the organization. Success in implementing information systems can be determined by an evaluation of information systems that have been applied. The purpose of this study was to evaluate the application of information systems that have been implemented at Immanuel Hospital Bandung, using information systems success models developed by DeLone and McLean. This study was a descriptive study using cross sectional design. Data was obtained from questionnaire to employees and in depth interview to Director of Hospital, Head of Pharmacy Departement and Head of Technology and Information system departement. The research examined variable is user satisfaction to the accuracy, completeness, relevance, timeliness, auditability, and the reliability of pharmacy management information system at Immanuel Bandung Hospital. The data which have been collected from questionnaires then analyzed using qualitative analysis. The results of the study showed that the user satisfaction management information system in Immanuel Bandung Hospital were in medium category. The average user satisfaction ranges between 2.50 to 3.33 of 5 scales. The highest level of user satisfaction of information systems management was on timeliness aspects, auditability, accuracy and completeness. Relevance and reliability had the lowest satisfaction.Keywords : evaluation, pharmacy management information system, user perceptions.
Co-Authors Achmad Fudholi Gunawan Pamudji Lamlay Sarie Randy Tampa'i