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Sulistyo Arintono
Al Imam Mohammad ibn Saud Islamic University
Aerospace Engineering Computer Science & IT Electrical & Electronics Engineering Engineering Social Sciences Other

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Do We Need Taxi Counter at Major Transportation Hubs Sulistyo Arintono
JOURNAL OF SCIENCE AND APPLIED ENGINEERING Vol 3, No 1 (2020): JSAE
Publisher : Widyagama University of Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (162.586 KB) | DOI: 10.31328/jsae.v3i1.1292

Abstract

Taxi service at major international airport is usually an exclusive service where only those registered with the airport authority can serve passengers. Intending passengers need to register and pay a fixed fare at the taxi counter before using the service. Many customers complain that the fixed fare is significantly higher than if it was based on meter. This paper discusses the benefits or disbenefits of having taxi counter at major transportation hubs, trying to find the best solution for the benefit of all concerned parties: taxi drivers, customers and the authority. Data for analysis was obtained from observations at a number of airports and rail stations in Indonesia and Malysia. Result of the analysis suggests that it is ideal to have taxi counter, but use of the service should be made possible without having the customers to visit the counter.
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