Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Kesehatan Komunitas
Asmarani Yusnita Ida Sirait
a:1:{s:5:"en_US";s:27:"Institut Kesehatan Helvetia";}
Public Health

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
PENGARUH KOMPETENSI ETOS KERJA PETUGAS TERHADAP KEPUASAN PASIEN DI KLINIK FISIOTERAPI RSUD DATU BERU TAKENGON KABUPATEN ACEH TENGAH TAHUN 2019 Asmarani Yusnita Ida Sirait; Arifah Devi Fitriani; Masnelly Lubis
Jurnal Kesehatan Komunitas Vol 6 No 2 (2020): Jurnal Kesehatan Komunitas
Publisher : STIKes Hang Tuah Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25311/keskom.Vol6.Iss2.537

Abstract

Abstract Health has become a basic need for the community. This study aims to analyze the effect of the competence of the work ethic of officers on patient satisfaction. This type of research is Analytic Survey with Cross Sectional Study approach. The instrument used was a questionnaire sheet that was distributed to 60 respondents in an analysis with multiple logistic regression tests. The results of data analysis showed that there was an influence on patient satisfaction, namely the disciplinary variables, the accuracy of the officers and the responsibilities of the officers with a value of p (sig) = <0.05. The most dominant variable that has an influence on patient satisfaction is the accuracy of the officer with p (sig) 0,002 and has an OR value of 13,360. The conclusion of this research is that there is a relationship between the competence of the work ethic of the officers in terms of discipline, honesty, accuracy, responsibility, and emotional maturity of the physiotherapist's staff to patient satisfaction. Suggestions increase discipline, honesty, accuracy, responsibility, and emotional maturity so that patients are satisfied in receiving the physiotherapy services provided.
Co-Authors Fitriani, Arifah Devi Masnelly Lubis