Article Per Year (5 Year)
p-Index From 2020 - 2025
0
P-Index
This Author published in this journals
All Journal AkMen JURNAL ILMIAH
Adam Salehe
Unknown Affiliation
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Other

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
PENGARUH PELAYANAN TERHADAP KEPUASAN NASABAH (Kasus pada PT Bank Mandiri Cabang Makassar Sulawesi) Adam Salehe
AkMen JURNAL ILMIAH Vol 5 No 4 (2008): AKMEN Jurnal Ilmiah
Publisher : Lembaga Penelitian dan Publikasi Nobel Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This Research aim to know how far influence of service quality given by Self-Supporting PT Bank (Persero). Branch the Makassar Sulawesi to its client. Population in this research is all Self-Supporting Bank client Branch The Makassar Sulawesi. Intake Sampel in this research is done by using approach of is non random sampling with the technique exhaustive, in this case in taking sampel as much 50 client people as research responder. Technique analyse the data weared by is doubled linear regression. Result of research indicate that the overall of form of dimension of service quality (reliability, responsiveness, assurance, empathy and tangible) signifikan influence the client satisfaction, where dimension assurance as dominant service quality dimension influence the client satisfaction. Its meaning, employees PT. BRI (Persero) Tbk. Branch The Makassar
Co-Authors