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PENGARUH STRES KERJA TERHADAP KINERJA KARYAWAN PADA FASTGLOBAL EXPRESS Munir Azhari
Aliansi : Jurnal Manajemen dan Bisnis Vol 15, No 2 (2020): Aliansi : Jurnal Manajemen dan Bisnis
Publisher : Sekolah Tinggi Manajemen IMMI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46975/aliansi.v15i2.66

Abstract

The Influence of work Stress on Employee Performance at Fastglobal Express. Based on the significant testbetween the independent X variable (work stress) and the dependent Y variable (employee performance) for the workStress variable (X), the t-count value is 22.960 while the t-table value for N = 100 is 1.666 then 22.960 1.666 witha significant effect of t 0, 05 or t count t table. Based on the results of the t test that in fact the work stress variable(X) has a significant relationship to the Employee Performance variable (Y) where the value of t is greater than t table, thus it can be concluded that Ho is rejected and Ha is accepted. The results of the analysis of the work stress obtained a value of 0.918 so that it can be concluded that it is positive and the level of influence is forceful.
SISTEM AUDIT ISO 9001 : 2000 INTERNAL DAN EKSTERNAL PENDEKATAN PADA PENINGKATAN KEPUASAN PELANGGAN (STUDI KASUS PADA PT. MARGA MAJU JAYA) Munir Azhari
Aliansi : Jurnal Manajemen dan Bisnis Vol 16, No 1 (2021): ALIANSI : Jurnal Manajemen Dan Bisnis
Publisher : Sekolah Tinggi Manajemen IMMI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46975/aliansi.v16i1.84

Abstract

Munir Azhari, ISO 9001:2000 Internal and External Audit System Approach to Improve Customer Satisfaction.Quality is an image which is very hungered for each. Every flexible pavement in giving service to customer, goodnessin the case of product service and also service. Congeniality quality of in flexible pavement service industries contextcan be defined to through various approach, but in principle is reaching of according to among result of activity tobe delivered by customers to service company.ISO 9000 representing one of the management system quality of which is on this time become especial choice toflexible pavement service which wish to apply concept from management system quality of consistently and is systematic.The company that has the ISO must commit that is all kind from the lower level until top management have to runthe ISO system in right way. In this chase PT. Marga Maju Mandiri runs ISO system on the tract. The relationshipbetween ISO 9001 : 2000 implementing with customer satisfaction can be see as the result such as repeat order, thatis the customers have got the satisfaction. PT. Marga Maju Mandiri has been running the philosophy of the ISO 9001: 2000 ,they are; what you do you write, what you write you do, what you did you record and safety factor.The implementation of the quality management concept that has been carried out properly and effectively throughfull commitment from the company management in service orientation at PT. Marga Maju Mapan will produceasphalt services whose quality is closer to meeting the satisfaction desired by customers in accordance with workstandards and specifications.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA FBM WORLDWIDE Munir Azhari
Aliansi : Jurnal Manajemen dan Bisnis Vol 16, No 2 (2021): ALIANSI : Jurnal Manajemen Dan Bisnis
Publisher : Sekolah Tinggi Manajemen IMMI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46975/aliansi.v16i2.97

Abstract

The effect of service quality on customer satisfaction in FBM WORLDWIDE. The study aims to determine service quality to customer satisfaction correlation and influence score at FBM WORLDWIDE. The method used is a survey method by using questionnaires to respondents as many as 75 respondents from customers/users of FBM WORLDWIDE delivery services. The data used are descriptive analysis, simple linear regression analysis, R test, T-test, and hypothesis testing. The results show that the service quality variable simultaneously had a positive and significant effect on customer satisfaction. The type of research is the quantitative method. Furthermore, Data collection techniques use carried out through survey methods. The number of samples is 75 people. The results of this study use statistical data methods with the SPSS (Statistical Package For Social Science) version 21 program. The results of the analysis state that the relationship between variable X (service quality) and variable Y (customer satisfaction) is forceful. It can be seen from the R-value of 0.903 so that it is close to 1. The influence of service quality variable (X) to customer satisfaction variable (Y) score is 0.813 or 81,3%. Furthermore,  the rest is influenced by other factors. The T-count value is 17.980 and T-table is 1.993 (based on the table), so T-count is greater than T-table which means Ha is accepted and Ho is rejected, meaning that the X variable (quality of service) is very related and has a significant effect on the Y variable (customer satisfaction).
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA PT MATAHARI DEPARTMENT STORE PEJATEN VILLAGE Munir Azhari
Aliansi : Jurnal Manajemen dan Bisnis Vol 14, No 1 (2019): Aliansi : Jurnal Manajemen dan Bisnis
Publisher : Sekolah Tinggi Manajemen IMMI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46975/aliansi.v14i1.37

Abstract

Munir Azhari, Analysis of the Influence of Service Quality on Customer Satisfaction at Matahari Department Store in Pejaten Village, Jakarta. In this era, the quality of the services offering has full attention for companies. Moreover,it’s can be use as a tool to achieve competitive advantage. Marketing is a social and managerial by which individuals and group obtain what they need what through creating, offering and exchanging product of value of with other. Customer satisfaction is defined as an evaluation that provides results where the experience in accordance with the as expected. Service quality is a term which describes a comparison of expectations with performance. Quantitative methods emphasize objective measurements and the statistical, mathematical, or numerical analysis of data collected through polls, questionnaires, and surveys, or by manipulating pre-existing statistical data using computational techniques. The resulted of Linear Regression Analysis show that the linear regression equation values are as follows: Y = 18.908 + 0.649 X and Y = customer satisfaction, X = service quality. The value of R Square (coefficient of determination) is 44.9%. Which means the influence of service quality variables (X) on customer satisfaction (Y) is 44.9%. Based on the results of the t test, the results of this study resulted in t 6.873 t table 2.002 so that it can be concluded that that X variable influence of on Y variable.
Pengaruh Komunikasi Terhadap Kinerja Karyawan Pada Bukhari Express Munir Azhari
Aliansi : Jurnal Manajemen dan Bisnis Vol 17, No 1 (2022): ALIANSI : Jurnal Manajemen dan Bisnis
Publisher : Sekolah Tinggi Manajemen IMMI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46975/aliansi.v17i1.130

Abstract

The Effect of Communication on Employee Performance at Bukhari Express. The aim of the research is to examine the effect of communication on employee performance. Employee performance is one of the crucial factors that affect the achievement of the goals of an organization. This research uses quantitative research, Quantitative research is research by examining how much influence the independent variable has on the dependent variable. The sampling technique used in this study is a probability sampling technique with 50 (fifty) simple random sampling data. The correlation test (R) results are 0.640 and the coefficient of determination (R2) is 40.9%, that’s states the communication variable has a strong relationship to the employee performance variable and the magnitude of the influence is 40.9% and the remaining 59.10% is influenced by other factors. Based on the partial test (T-test), the T-count value is 5.766, while the T-table value- is 2.010. Thus T-count is greater than T-table (T-count 5.766 T-table 2.010), then Ho is rejected and Ha is accepted. It means that there is a significant influence between communication and employee performance at Bukhari Express
THE EFFECT OF PRINCIPAL LEADERSHIP AND TEACHER COMPETENCY ON IMPROVING THE QUALITY OF EARLY CHILDREN EDUCATION (PAUD) IN PINGGIR DISTRICT Munir Azhari; Harries Madiistriyatno; Enjang Sudarman; Santi Arah
Jurnal Ekonomi Vol. 11 No. 03 (2022): Jurnal Ekonomi, 2022 Periode Desember
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Education is important in human life, so the educational process can prepare and produce quality human resources in science and technology (IPTEK). The knowledge gained through the educational process can be used to face the era of globalization, so education becomes a strong foundation for developing a country through quality education. Performance or performance can be interpreted as work performance, implementation, achievement, work results, or performance. Leadership can be interpreted as influencing and directing employees to do the work assigned to them so that employees can perform the performance that their superiors have set. Motivation is a factor whose presence can lead to job satisfaction and increase productivity or individual work results. The population in this study were PAUD/RA teachers in the Pinggir Subdistrict, Bengkalis Regency, Riau Province, amounting to 36 people, so the author used a sample of 30 people. The data in this study were collected using a questionnaire. The questionnaire is a list of questions used as a guide for conducting interviews and Q&A with respondents regarding the leadership of PAUD/RA principals, teacher competence, and improving the quality of education. The research data were analyzed using linear regression analysis. The results showed that leadership and work motivation positively and significantly affected teacher performance. Based on the research, it is known that leadership produces a coefficient of 0.895. Based on the level of closeness of influence, it can be concluded that the influence of the principal's leadership on teacher performance in PAUD/RA teachers in the Pinggir District, Bengkalis Regency, Riau Province is 89.5%, classified as a strong influence. The teacher competence is known that the coefficient is 0.937. Based on the level of closeness of influence, it can be concluded that the influence of competence is 93.7%, classified as very high. As for the magnitude of the influence of the principal's leadership and competence on improving the quality of education, it is known that the correlation coefficient is 0.972. Based on the level of closeness of the influence of the two, 97.2% is classified as a very strong influence. This research implies a significant influence between leadership and teacher competence on improving the quality of PAUD/RA education in the Pinggir District, Bengkalis Regency, Riau Province. This shows that efforts to improve leadership and work motivation of the head of Madrasah Tsanawiyah must always pay attention to these three aspects. In other words, that leadership and work motivation on the performance of PAUD/RA teachers in the Pinggir Subdistrict, Bengkalis Regency, Riau Province must be adjusted and trained for teachers.
PENGARUH MEREK TERHADAP PERILAKU KONSUMEN PADA PT.FASTGLOBAL BERKAH MANDIRI Munir Azhari
Aliansi : Jurnal Manajemen dan Bisnis Vol 17, No 2 (2022): ALIANSI : Jurnal Manajemen dan Bisnis
Publisher : Sekolah Tinggi Manajemen IMMI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46975/aliansi.v17i2.427

Abstract

The Brand influence on consumer behavior at PT. Fastglobal Berkah Mandiri, Munir Azhari, STIMA IMMI, 2022. consumer behavior is a crucial part of marketing to study. consumer behavior is influenced by various factors, one of which is the brand. The brand phenomenon in delivery services is interesting to research and study, not only for researchers but also for businesses, especially delivery service businesses. The purpose of this research, among others, is that the writer wants to know whether there is a brand influence on consumer behavior and how much influence the brand has on consumer behavior. This study discusses the brand variable as the independent variable (X) and consumer behavior as the dependent variable (Y). This research uses quantitative research methods. Simple linear regression equation Y=7.187 – 0.879x. The value of the regression coefficient (b) can be interpreted that every 1 unit increase in the value of a given brand will cause an increase of 1 unit value of consumer behavior by 0.879. Value of r = 0.930. then the correlation coefficient is r = 1 or close to 1 so that it has a very strong relationship or correlation between brand variables (X) and consumer behavior (Y). KP = 0.9302 X 100% = 86.5%. So it is known that the brand contribution to consumer behavior is 86.5% and the remaining 13.5% is influenced by other factors. Tcount value obtained 18.966 and Ttable 2.00324. So that Tcount Ttable, that is 18.966 2.00324. Therefore Ho is rejected and Ha is accepted, meaning that there is a strong positive (significant) relationship between brands and consumer behavior at PT. Fastglobal Blessings Mandiri.
PENGARUH REKRUTMEN KARYAWAN TERHADAP KINERJA KARYAWAN PADA PT. FASTGLOBAL BERKAH MANDIRI Munir Azhari; Munawir Munawir; Egy Aulia Putra
Aliansi : Jurnal Manajemen dan Bisnis Vol 18, No 1 (2023): ALIANSI : Jurnal Manajemen dan Bisnis
Publisher : Sekolah Tinggi Manajemen IMMI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46975/aliansi.v18i1.472

Abstract

The effect of recruitment on employee performance at PT. Fastglobal Berkah Mandiri. Munir Azhari, Munawir and Egi Aulia Putra. This research use quantitative and descriptive. The sample in this study were all employees of PT. Fastglobal Berkah Mandiri, totaling 60 people. The sampling technique in this study was an incidental technique. Total sampling taken as many as 60 employees of PT.Fastglobal Berkah Mandiri as respondents in this study. The results of this study indicate that there is a relationship between recruitment and employee performance as evidenced by the value of r (coefficient) 0.444, the contribution value is 19.7% and the rest is influenced by other variables. While the value of t table for n = 60 is 1,672. So that, t count t table or 3.774 1.672, it can be concluded that the recruitment variable has a partial effect on employee performance.
PEMANFAATAN STYROFOAM SEBAGAI PELUANG USAHA UNTUK MENINGKATKAN PENDAPATAN WARGA KELURAHAN KEBAGUSAN JAKARTA SELATAN Munir Azhari; Prihatina Jati; Indri Astuti
ABDI KAMI: Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 2 (2023): (Oktober 2023)
Publisher : LPPM Institut Agama Islam (IAI) Ibrahimy Genteng Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69552/abdi_kami.v6i2.2160

Abstract

Styrofoam waste is a type of waste that is hazardous for human health and environmental damage causes. The main of problem to community people objects is waste, because traders and residents still use Styrofoam packaging for food. The aim of this research is to raise health awareness and love for the environment by reducing the use of Styrofoam and to improve the economy of occupant. Activity is begin after obtaining permission from the Kebagusan sub-district as an object. The activity is carried out through counseling and training related to Styrofoam products. Counseling provides information regarding the negative impacts on health and the environment due to Styrofoam. Participants give acquire to make various kinds of handicraft products from Styrofoam and then learn to market through social media to improve family's income. Implementation process of community service is successfully through counseling and training so that the Participant realize related Styrofoam negative impact on health and the environment. Beside, able to make various kinds of handicraft products from Styrofoam.
The Effect of Work Ethics and Work Environment on Employee Performance At The Jakarta Primary Tax Service Gambir Tiga Munir Azhari; Harries Madiistriyatno; Sukar Naibaho
Return : Study of Management, Economic and Bussines Vol. 2 No. 3 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v2i03.85

Abstract

This research is quantitative, descriptive, and associative type. The population in this study was 70 employees at the Gambir Tiga Jakarta Primary Tax Service Office. The sampling technique in this study is total sampling. With the total sampling technique, a sample of 70 employees was taken at the Gambir Tiga Jakarta Primary Tax Service Office as respondents in this study. The results of this study indicate that: 1) There is an influence of work ethic on employee performance, as evidenced by the count for the X1 variable (Work Ethic) of 13,491, while the value of the t table for n = 70 is 1,994. So t arithmetic> table or  13,491> 1,994, it can be concluded that the  Work  Ethic variable influences partially the Job Performance of Employees. The coefficient regression value of the. The work ethic variable (X1) to the Employee Job Performance variable (Y) is 0.405. This means that if the Work Ethics variable (X1) rises by 1 unit it will increase the. Employee Job Performance (Y) variable by 0.405, assuming the Work Ethics variable (X1) is considered constant. 2) There is an influence of the work environment on employee work performance, as evidenced by the count for the X2 variable (Work Environment) of 16,862, while the value of the table for n = 70 is 1,994. So tcount>table or 16,862>1,994, it can be concluded that partial  Work  Environment variables affect Employee Work Performance. The value of the regression coefficient of the Work Environment variable (X2) to the Employee Job Performance variable (Y) is 0.605. This means that if the Work Environment variable (X2) increases by 1 unit, it will increase the Employee Job Performance (Y) variable by 0.605, assuming the Work Environment variable (X2) is considered constant. 3) There is an influence of work ethic and work environment together on employee work performance, as evidenced by the ANOVA or Ftest or Fcount test in the value of 302,319 which is greater than Ftable of 2.74 with a significant level of 0,000 because 0,000 <0.05, so it can be said that the Work Ethics variable (X1) and Work Environment variable (X2) together influence the Employee Performance variable (Y). While the Adjusted R. Square value of 0.900. This shows that 90% of the work ethic and work environment simultaneously (jointly) affect employee work performance, while the remaining 10% is influenced by other factors not examined in this study.