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All Journal Caraka Prabu : Jurnal Ilmu Pemerintahan
Melina Putri Setyaherlambang
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Social Sciences

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INOVASI PELAYANAN PUBLIK DINAS KEPENDUDUKAN DAN CATATAN SIPIL DI KOTA BANDUNG Rianandita 'Arsy Elkesaki; Riska Dwi Oktaviani; Melina Putri Setyaherlambang
Jurnal Caraka Prabu Vol 5 No 1 (2021): Jurnal Caraka Prabu
Publisher : Universitas Jenderal Ahmad Yani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36859/jcp.v5i1.456

Abstract

Public service is a performance performed by the government for the community. Public services aim to create comfort for both parties. This paper will discuss various types of public service innovations at the Bandung City Civil Registry. The application of public service innovations by the Department of Population and Civil Registration of the City of Bandung such as e-SPASI, Children's Identity Cards, e-PunTEN, Mepeling and Delivery Service. This study uses a qualitative method in the form of data from the internet which is to describe how the innovations developed from the development of public services in the Department of Population and Civil Registry of Bandung City. This study aims to see how the types of public service innovations in the Department of Population and Civil Registry of Bandung City. The research findings show that the more technology develops in society, the more public services must be followed by technological developments. With these various innovations, it is hoped that the Department of Population and Civil Registration of the City of Bandung can serve the people of Bandung City well.
Co-Authors Rianandita 'Arsy Elkesaki Riska Dwi Oktaviani