Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal JURNAL ILMIAH KESEHATAN SANDI HUSADA Jurnal Ilmiah Kesehatan Sandi Husada
Yerry Soumokil
Pascasarjana Sekolah Tinggi Ilmu Kesehatan Tamalatea Makassar
Health Professions Nursing Public Health

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Analisis Kepuasan Pasien Di Rumah Sakit Umum Daerah Piru Yerry Soumokil; Muhammad Syafar; Andi Yusuf
Jurnal Ilmiah Kesehatan Sandi Husada Vol 10 No 2 (2021): Jurnal Ilmiah Kesehatan Sandi Husada
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Akademi Keperawatan Sandi Karsa (Merger) Politeknik Sandi Karsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35816/jiskh.v10i2.645

Abstract

Introduction: patient satisfaction is an "outcome" of health services. About improving the quality of health services. Objective: to find out how satisfied patients are in the midst of the Covid19 outbreak being treated. Methods: This research uses quantitative research, with a cross-sectional study approach that aims to determine the relationship between the two variables, namely the independent variable of service quality and the dependent variable of patient satisfaction which is carried out simultaneously. Results: showed that reliability, assurance, physical evidence, empathy, and responsiveness resulted in a p-value = 0.000 this means that there is a relationship between all variables with patient satisfaction. Conclusion: that there is a relationship between reliability, assurance, physical evidence, empathy, and responsiveness with patient satisfaction. Improving the quality of service is very necessary for expertise according to their respective scientific fields for all health service providers
Analisis Kepuasan Pasien Di Rumah Sakit Umum Daerah Piru Yerry Soumokil; Muhammad Syafar; Andi Yusuf
Jurnal Ilmiah Kesehatan Sandi Husada Vol 10 No 2 (2021): Jurnal Ilmiah Kesehatan Sandi Husada
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Akademi Keperawatan Sandi Karsa (Merger) Politeknik Sandi Karsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35816/jiskh.v10i2.645

Abstract

Introduction: patient satisfaction is an "outcome" of health services. About improving the quality of health services. Objective: to find out how satisfied patients are in the midst of the Covid19 outbreak being treated. Methods: This research uses quantitative research, with a cross-sectional study approach that aims to determine the relationship between the two variables, namely the independent variable of service quality and the dependent variable of patient satisfaction which is carried out simultaneously. Results: showed that reliability, assurance, physical evidence, empathy, and responsiveness resulted in a p-value = 0.000 this means that there is a relationship between all variables with patient satisfaction. Conclusion: that there is a relationship between reliability, assurance, physical evidence, empathy, and responsiveness with patient satisfaction. Improving the quality of service is very necessary for expertise according to their respective scientific fields for all health service providers
Co-Authors Andi Yusuf Muhammad Syafar