Rossalina Adi Wijayanti
Program Studi D IV Rekam Medik, Jurusan Kesehatan, Politeknk Negeri Jember

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OPTIMALISASI WAKTU TUNGGU RAWAT JALAN DENGAN METODE LEAN HEALTHCARE DI KLINIK PRATAMA Novita Nuraini; Rossalina Adi Wijayanti
Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) Vol 6, No 1 (2018)
Publisher : Asosiasi Perguruan Tinggi Rekam Medis dan Informasi Kesehatan Indonesia- APTIRMIKI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33560/.v6i1.182

Abstract

The length of outpatients’ service waiting time reflects how health care facilities manage the service components adjusted to the patient's situation and expectations. Pratama Clinic dr. M. Suherman is a clinic that provides first-rate outpatients services where there are problems found on waiting times that are not yet standardized as stated in Kepmenkes No. 129, 2008 about the minimum service standard that it should be in 60 minutes. Thus, this research intends to make the outpatients waiting time in this clinic be more efficient by sticking to the standard of outpatients care. It implements lean healthcare as the research method with root withdrawal using fishbone and 5M management elements. It is a qualitative research and the data are collected by employing interview, observation, and brainstorming techniques. This research reveals the following results; the outpatients’ service waiting time in Pratama Clinic dr. M. Suherman averaged 108 minutes with a ratio of percentage between Value Added and Non Value Added is 20.83%: 79.16%, therefore, it means that the service process to the outpatients is not yet efficient. The unit that sends the most waste comes from general polyclinic. It is caused by several factors such as the speed of the number of outpatients registering in general polyclinic runs over the speed of the polyclinic service and the time of the outpatients' examination at each doctor range too long.
ANALISIS KUALITATIF DOKUMEN REKAM MEDIS RAWAT INAP DIARE AKUT BALITA DI RUMAHSAKITISLAMMASYITHOH BANGIL KABUPATEN PASURUAN TAHUN 2016 Faiqatul Hikmah; Rossalina Adi Wijayanti; Nur Hidayah
Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) Vol 6, No 2 (2018)
Publisher : Asosiasi Perguruan Tinggi Rekam Medis dan Informasi Kesehatan Indonesia- APTIRMIKI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33560/.v6i2.194

Abstract

Acute diarrhea is on the first rank of 10 major diseases at the inpatient installation of RSI Masyithoh Bangil Pasuruan in 2015and also on the second rank in 2014. The problems that occur are the low completeness and consistency of medical record document of toddler’s acute diarrhea at RSI Masyithoh Bangil Pasuruan in 2016. The purpose of this research is to analyze the qualitative document of hospitalization medical record on toddler’s acute diarrhea at RSI Masyithoh Bangil Pasuruan in 2016. The type of this research is qualitative research and data collection technique used are observation, interview, and documentation. The population in this research was 272 DRM toddler’s acute diarrhea, with the total sample of 82 DRM. The results of this research are, incompatibilities and incompleteness of DRM toddler’s acute diarrhea at RSI Masyithoh Bangil Pasuruan especially in terms of qualitative medical history, physical examination, action or therapy, and home status. Utilization of extra information is recorded correctly. Health personnel are advised to complete DRM immediately after completion of the action or examination. And the need to do evaluation in improving the quality of inpatient medical records, especially on toddler’s acute diarrhea is in the completeness and consistency of qualitative data on medical record documents.