Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal EKONOMIS : Journal of Economics and Business
Ubaidillah Ubaidillah
Fakultas Ekonomi Universitas Batanghari Jambi
Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Kualitas Pelayanan dan Kepuasan Pasien (Studi Kasus Instalasi Laboratorium Rumah Sakit ST. Theresia Jambi) Ubaidillah Ubaidillah
Ekonomis: Journal of Economics and Business Vol 5, No 2 (2021): September
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v5i2.413

Abstract

The purpose of this study is to see the extent to which service quality affects patient satisfaction, the subjects used as the unit of analysis in this study are patients who use the services of the ST hospital laboratory installation. Theresia Jambi, totaling 57 patients, the data collection technique used a closed questionnaire given to respondents with alternative answers that had been provided, then the data was processed using regression analysis. The results of this study prove that the higher the level of service quality provided, it can affect the increase in patient satisfaction.
Co-Authors