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Corporate Image and Reputation in the Shipping Industry in Four Asian Countries: Republic of Korea, China, Japan, and Thailand Hyunmi Jang; Ho Park; Sang Youl Kim; Pairach Piboonrungroj
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

This study aims to analyze the perceptions regarding shipping companies corporate image and reputation in Republic of Korea, China, Japan, and Thailand. For this study, the shipping industry is confined to the bulk and container shipping sectors to prevent confusion arising from the different sectors. An international questionnaire survey was administered in each country. The participants were asked to report their perceptions on eight indicators of corporate image and seven indicators of corporate reputation relating to the shipping companies. Descriptive analyses and a one-way between-groups analysis of variance (ANOVA) were conducted using SPSS 20. Findings show that there are significant differences in perceptions concerning corporate image and reputation among four countries. Some cases show significant differences in the analyses in line with demographic characteristics. While China shows the highest scores in most variables, Korea is revealed to have the lowest scores. The results indicate the need to develop programs for improving the external positive perceptions of the shipping companies, as well as to broaden the scope of marketing activities targeting the general public. This study is of critical importance as it discusses relatively ignored but important issues by conducting comparative research in four major Asian countries comprehensively, particularly targeting samples rarely considered in the empirical shipping-related studies despite their significance to academic development. Further research is required to demonstrate the effectiveness of the findings by applying the measures in different national contexts with a more diverse group of samples.
Efficiency Analysis of Major Container Ports in Asia: Using DEA and Shannon’s Entropy Hyun Mi Jang; Ho Park; Sang Youl Kim
International Journal of Supply Chain Management Vol 5, No 2 (2016): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

This paper attempts to evaluate performance (i.e. efficiency) of Asias container ports. Measurement of the ports performance is critical to increase the competitiveness of maritime transport, ultimately leading to one nations competitive advantages over other countries. Data Envelopment Analysis (DEA), which is a non-parametric method widely used for assessing efficiency of units which have similar characteristics, was selected to analyse the data. Due to the limitations of the DEA method producing diverse results according to different models, and to the complexities of choosing a specific model among several DEA models, Shannons Entropy was also employed. By including Shannons Entropy, the efficiency results calculated from each model were integrated in order to rank the ports. The results in this study will provide port managers with valuable information in order to understand the current status of Asias container ports in terms of their efficiency.